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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $22.64 - $29.43
Work Schedule
Standard Hours
Benefits
paid bereavement leave
Jury duty leave
Paid holidays
Paid Time Off
Paid sick leave
Flexible Spending Program
Company paid malpractice insurance
Job Description
WellSpace Health is the region's largest Community Health System dedicated to achieving regional health through high quality comprehensive care. The organization is committed to serving everyone, regardless of their background, workplace, or residence, emphasizing inclusivity in healthcare. As a comprehensive care provider, WellSpace delivers integrated services across medical, dental, behavioral health, and supportive programs. It operates a unique Confluence Model that aligns multiple healthcare modalities including Federally Qualified Health Centers (FQHC), Certified Community Behavioral Health Center (CCBHC), Drug Medi-Cal, Specialty Mental Health programs, and California's second largest 988 Suicide and Crisis Lifeline Center. The organization is fully accredited by the... Show More
Job Requirements
- High school diploma or equivalent
- One year administrative assistant experience or equivalent
- Experience with billing and insurance preferred
- Knowledge of medical terminology
- Computer literacy in Microsoft Office and database software
- CPR or CPR/AED certification
- Strong customer service skills
- Ability to communicate effectively both verbally and in writing
- Commitment to HIPAA and confidentiality
- Ability to adhere to infection control procedures
- Ability to work well in team and diverse environment
Job Qualifications
- Health center experience preferred
- High school diploma or equivalent required, some college preferred
- One year experience as an administrative assistant or equivalent combination of education and experience
- Experience with billing and insurance preferred
- Knowledge of medical terminology
- Strong administrative skills with attention to detail
- Ability to use standard office equipment including phone, fax, copier
- Computer literate in Microsoft Word, Excel, PowerPoint, Outlook email and database software
- Team player and service oriented with excellent interpersonal skills
- Current CPR or CPR/AED certification
- Excellent customer service experience including active listening, problem solving, and ability to remain calm in stressful situations
- Ability to communicate clearly and concisely both verbally and in writing
- Demonstrated commitment to provision of services for underserved and sensitivity working with diverse populations
- Fluency in additional languages preferred
- Commitment to HIPAA and ability to abide by professional ethics and maintain confidentiality
- Adherence to infection control procedures
- Assist and support Center/Department/Program to meet High Reliability standards
Job Duties
- Greet patients and visitors, answer questions and provide assistance and directions as necessary
- Provide intake activities and update records including processing and maintaining client files, daily charts preparation and purging files
- Utilize EHR system to schedule new and follow-up appointments for patients
- Prepare, process and maintain up to date client files
- Provide general administrative support such as typing and filing to supervisor and department
- Maintain office and lobby appearance ensuring a welcoming and quiet environment
- Provide general mail and fax service for all departments
- Perform opening and/or closing duties
- Process billing fees and payments
- Travel when necessary to support operational needs
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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