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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $25.60
Work Schedule
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
Retirement Plan
Paid parental leave
Career Development
Mental Health Resources
pet benefits
well-being resources
Job Description
AdventHealth is a prominent healthcare system dedicated to delivering whole-person care that extends beyond just treating illnesses. Rooted in the mission of Extending the Healing Ministry of Christ, AdventHealth focuses on nurturing the body, mind, and spirit of every individual it serves. As one of the leading Christian health systems in the nation, AdventHealth operates numerous hospitals, outpatient centers, and other healthcare facilities across the United States. The organization emphasizes a supportive and inclusive work culture where employees are valued for their unique contributions, encouraged to thrive professionally, and nurtured spiritually. Employees who join AdventHealth become part of a community... Show More
Job Requirements
- High school graduate or equivalent
- minimum 3 years customer service experience
- computer experience
- relevant experience preferably in hospital or hospitality industry
Job Qualifications
- High school graduate or equivalent
- minimum 3 years customer service experience
- computer experience
- relevant experience preferably in hospital or hospitality industry
- demonstrated ability to communicate effectively in English
- ability to operate computer, copier, fax, and scanner
- ability to establish and maintain effective working relationships with diverse individuals
- highly developed social and communication skills
Job Duties
- Answer telephone
- respond to patient questions and concerns to ensure prompt, accurate resolution
- handle various job tasks simultaneously
- demonstrate age-specific communication skills for patients
- communicate with patients or guarantors to obtain demographic, employment, insurance, and current medical condition information for accurate registration
- handle release of information requests for patients, referring offices, medical facilities, attorneys, and insurance companies
- verify insurance eligibility and determine accurate up-front collection amount
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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