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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.00 - $16.75
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid holidays
Paid Time Off
Life insurance
short-term disability
long-term disability
ON DEMAND PAY
Job Description
Familia Dental is a well-established dental practice founded in 2008 that has experienced significant growth due to its commitment to quality dentistry and compassionate care. The company prides itself on upholding core values such as quality, honesty, and care in all its operations and interactions. Familia Dental operates as a family-oriented organization dedicated to community outreach and internal growth, fostering an environment where employees are encouraged to develop their careers while making a positive impact in the community. The culture at Familia Dental emphasizes teamwork, professional development, and a patient-centered approach, making it an attractive workplace for individuals seeking to... Show More
Job Requirements
- High school diploma or equivalent
- Excellent customer service skills
- Basic computer literacy
- Ability to communicate effectively
- Ability to work in a fast-paced environment
- Ability to follow detailed instructions
- Patient and sensitive to others
- Availability to work full-time including some Saturdays
Job Qualifications
- Excellent customer and patient service skills
- Strong verbal communication skills
- Ability to read, write, speak, and understand information and effectively present information one-on-one
- Ability to apply common sense understanding to carry out written or verbal instructions
- Basic computer knowledge
- Experience with dental management software preferred
- Ability to work in a fast-paced, patient-focused environment
- Organizational skills and detail oriented
- Interpersonal and listening skills
- Previous dental office experience preferred but not required
- Training provided
Job Duties
- Greet and check in patients
- Answer the phone and schedule appointments
- Maintain patient accounts and records
- Know and understand insurance plan rules and protocols and follow them
- Have patience and sensitivity to patient emotions
- Listen to patients and healthcare workers and follow directions from a Dentist or supervisor
- Verify patient insurance
- Ensure all record keeping requirements are fully and accurately completed
- Submit claims to insurance companies
- Notify Office Manager of equipment trouble or general safety concerns
- Attend and participate in morning huddles, chart reviews and regular office meetings
- Follow company policy and procedures
- Understand and follow HIPAA regulations, state and Federal OSHA laws and safety standards and maintain confidentiality
- Other tasks as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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