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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $19.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
collaborative work environment
community engagement
Job Description
John Boner Neighborhood Centers (JBNC) is a well-established community-focused organization dedicated to supporting and uplifting neighbors in the Indianapolis area. As a cornerstone of resources, JBNC provides a variety of programs aimed at enhancing the quality of life for local residents through educational opportunities, social services, and community engagement initiatives. Known for its commitment to fostering inclusive, welcoming environments, JBNC serves as a hub where every individual feels acknowledged, supported, and empowered to thrive. The organization values teamwork, compassion, and proactive communication as it aims to build stronger neighborhoods through collaboration and consistent outreach.
The Front Desk Receptionist pos... Show More
The Front Desk Receptionist pos... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or receptionist role
- Ability to use Microsoft Outlook, Teams, and SharePoint
- Strong verbal and written communication skills
- Ability to handle stressful or emotionally charged situations calmly
- Must be organized and detail oriented
- Ability to work Monday through Friday with occasional evenings or weekends
Job Qualifications
- High school diploma or equivalent
- Previous customer service or receptionist experience preferred
- Proficiency in Microsoft Outlook, Teams, and SharePoint
- Strong interpersonal and communication skills
- Ability to manage multiple tasks in a fast-paced environment
- Demonstrated empathy and patience when interacting with diverse populations
- Experience working in community-focused or nonprofit settings is a plus
Job Duties
- Greet visitors and clients warmly and professionally
- Answer phone calls and direct inquiries appropriately
- Maintain organization of the lobby and resource room ensuring materials are accessible
- Assist visitors with document management such as faxing and enrollment processes
- Collaborate closely with program staff to share relevant information with community members
- De-escalate tense situations using empathy and calm communication
- Use technology and digital tools to support communication and information sharing
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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