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Job Overview
Employment Type
Full-time
Work Schedule
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid holidays
401k
Employee Referral Program
Job Description
Serenity Healthcare is a pioneering healthcare provider dedicated to redefining mental wellness through innovative, evidence-based approaches. Centered on the belief that everyone deserves long-term success in their mental health journey, Serenity leverages recently released advanced medical devices, offering solutions even when traditional treatments have not yielded results. As a company at the forefront of healthcare technology, Serenity Healthcare is committed to creating a supportive, patient-focused environment where individuals can truly 'take back their lives.' This commitment extends across every level of their operations, from clinical care to the front desk reception welcoming patients every day.
Serenity Healthcare values peo... Show More
Serenity Healthcare values peo... Show More
Job Requirements
- High school diploma or GED
- 1+ year of experience in a service-oriented role
- ability to maintain calm energy and attention to detail
- proficiency with digital tools and scheduling software
- understanding and willingness to adhere to patient privacy rules
- strong multitasking abilities
- reliable team player
Job Qualifications
- High school diploma or GED
- 1+ year of experience helping people in fast-paced, service-focused roles
- strong digital literacy including email, scheduling systems, and databases
- excellent communication skills
- ability to multitask effectively
- commitment to maintaining patient privacy and confidentiality
- friendly and professional demeanor
Job Duties
- Greet patients and their support crew with warmth and professionalism
- update and verify patient information at every visit
- assist patients with forms and answer their questions
- answer phones and emails with clarity, kindness, and efficiency
- make appointment reminder calls
- maintain a clean, calm, and inviting front desk area
- use scheduling software and medical office technology proficiently
- contribute to team efforts as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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