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Front Desk Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $21.00 - $22.00
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Work Schedule

Standard Hours
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Benefits

Paid sick time
Medical insurance
Telemedicine access
401K Matching
Holiday pay
Employee assistance program

Job Description

Parker Staffing is a well-established staffing agency that has served the Seattle and Bellevue metro areas, along with other major cities across the nation, for over forty years. Known for its commitment to matching candidates with roles that fit their skills and career goals, Parker Staffing offers a wide range of employment opportunities in administrative support, customer service, call centers, sales, and human resources. The agency has built a reputation for providing reliable and high-quality staffing solutions for both temporary and permanent positions, partnering with trusted employers to ensure smooth hiring processes and excellent job placement services. Parker Staffing values... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in customer service or administrative roles preferred
  • basic computer skills including familiarity with office software
  • ability to handle multiple tasks simultaneously
  • strong communication and interpersonal skills
  • professional and patient-focused attitude
  • ability to work full time onsite in Bellevue, WA
  • willingness to comply with HIPAA and maintain patient confidentiality
  • ability to perform light cleaning duties
  • must be able to work 32-40 hours per week on a contract basis

Job Qualifications

  • Previous experience in a medical office, customer service, receptionist, or administrative role preferred
  • strong interpersonal and communication skills with a professional, patient-focused demeanor
  • ability to multitask, prioritize, and maintain composure in a fast-paced clinical environment
  • basic proficiency with computers and common office software such as Microsoft Office and Google Workspace
  • comfortable learning and using electronic medical record (EMR) systems
  • solid organizational skills and strong attention to detail
  • ability to handle sensitive patient information with discretion and comply with privacy standards (HIPAA)

Job Duties

  • Greet patients warmly and ensure a welcoming, professional front-desk experience
  • manage patient check-in and check-out processes efficiently and accurately
  • collect and process payments, deposits, and refunds
  • provide clear pricing information for services
  • schedule patient appointments, procedures, and surgeries using the clinic’s EMR system
  • provide prospective patients with general information and educational materials about clinic services
  • respond promptly to patient inquiries through email, text, social media, and other messaging platforms
  • answer and direct incoming phone calls
  • complete follow-up and appointment confirmation calls
  • monitor and maintain front desk email and voicemail, ensuring timely responses
  • handle front-desk administrative tasks including inventory management, filing, scanning, faxing, data entry, and office organization
  • assist with light cleaning duties in the front desk, lobby, and breakroom areas to maintain a clean, professional environment
  • uphold a patient-centered atmosphere while coordinating a smooth and seamless clinic workflow
  • other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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