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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
collaborative work environment
growth opportunities
supportive team culture
Patient care excellence focus
Job Description
Pathway Imaging is a patient-focused, state-of-the-art medical imaging center that offers comprehensive diagnostic and interventional services across multiple specialties such as Magnetic Resonance Imaging (MRI), Computed Tomography (CT), Pain Management, and other related medical areas. Founded with the vision to provide integrated healthcare solutions, Pathway Imaging employs advanced medical technologies to deliver accurate and timely imaging results essential for effective patient diagnosis and treatment planning. The center is known for its commitment to reducing patient inconvenience by offering coordinated care in a single location, which eliminates the need for multiple visits and expedites patient access to specialized healthcare services.
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Job Requirements
- High school diploma or equivalent
- Previous experience in a medical front desk or healthcare setting preferred
- Ability to handle confidential information in compliance with HIPAA regulations
- Excellent communication and interpersonal skills
- Ability to multitask and maintain professionalism in a fast-paced environment
- Basic computer and data entry skills
- Comfortable handling financial transactions
- Bilingual in English and Spanish preferred
Job Qualifications
- Strong customer service, communication, and multitasking skills
- Professional, reliable, and patient-focused
- Previous medical front desk or healthcare experience preferred
- Detail-oriented with the ability to work in a fast-paced environment
- Comfortable handling financial transactions
- Bilingual (English/Spanish) preferred
Job Duties
- Greet and check in patients in a professional and welcoming manner
- Verify and update patient demographic and insurance information
- Maintain accurate patient records in compliance with HIPAA regulations
- Confirm referrals, verify orders, and obtain authorizations as required
- Screen patients to ensure proper exam preparation (NPO, full bladder, etc.)
- Schedule walk-in patients with appropriate physician orders
- Collect copays, coinsurance, and deductibles
- balance daily deposits
- Coordinate patient transportation with approved couriers when needed
- Assist medical records, verification, and scheduling teams as necessary
- Support providers, management, and sales teams with patient needs
- Keep the lobby and front desk area clean, organized, and professional
- Perform other administrative and office duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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