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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.29 - $21.00
Work Schedule
Standard Hours
Benefits
competitive salary
Paid Time Off
Paid holidays
Health Insurance
Dental Insurance
Vision Insurance
retirement plans
Employee Discounts
training and education
employee recognition
Job Description
Platte River Medical Clinic is a reputable family practice clinic dedicated to providing accessible, high-quality, and compassionate healthcare services to the community. As a well-established medical facility, the clinic prides itself on a patient-centered approach that ensures every individual receives personalized care in a warm and supportive environment. The team at Platte River Medical Clinic consists of skilled healthcare professionals committed to making a positive impact on the lives of patients by delivering exceptional service through continuous improvement and innovative practices. The clinic fosters a collaborative work culture where employees are valued and encouraged to contribute to the overall well-being... Show More
Job Requirements
- High school diploma or equivalent
- basic life support certification
- prior experience in a medical receptionist or similar role preferred
- familiarity with electronic medical records systems
- excellent communication skills
- strong organizational skills
- ability to multitask
- proficiency with scheduling and administrative tasks
Job Qualifications
- High school diploma or general education degree (GED)
- basic life support (CPR & AED) certification
- experience with Athena Medical Records (preferred)
- strong interpersonal and communication skills
- ability to multitask and manage time effectively
- customer service-oriented approach
- knowledge of HIPAA regulations and patient confidentiality
Job Duties
- Greet and welcome patients upon arrival, creating a friendly and professional atmosphere
- manage patient check-ins and check-outs, ensuring accurate collection of patient information and payment processing
- answer phone calls and respond to inquiries regarding appointments, clinic services, and general questions
- schedule and confirm appointments via phone or in person, coordinating between patients and healthcare providers
- maintain accurate patient records in the electronic medical records (EMR) system, ensuring confidentiality and compliance with HIPAA regulations
- assist patients with completing necessary forms and paperwork, answering any questions they may have
- verify insurance information and handle co-payments, resolving billing issues when needed
- communicate with healthcare staff to ensure smooth patient flow and timely appointments
- perform general office duties such as filing, faxing, and ordering office supplies as necessary
- provide a positive and engaging patient experience, addressing concerns and providing guidance as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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