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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.00 - $25.00
Work Schedule
Standard Hours
Benefits
competitive salary
Health Insurance
401K Benefits
Paid Time Off
Paid holidays
Professional Development
Training opportunities
Job Description
We are a well-established dental practice committed to providing top-quality oral healthcare services to our community. Our team of experienced dental professionals strives to deliver compassionate, patient-centered care in a comfortable and welcoming environment. We utilize the latest dental technologies and techniques to ensure the highest standards of treatment and patient satisfaction. Our office fosters a culture of professionalism, continuous improvement, and teamwork to create a positive experience for both patients and staff.
We are currently seeking a reliable and personable Front Desk Receptionist to join our team. This role is vital as the first point of contact for ... Show More
We are currently seeking a reliable and personable Front Desk Receptionist to join our team. This role is vital as the first point of contact for ... Show More
Job Requirements
- Proven experience as a receptionist or customer service role preferably in a medical or dental office setting
- working knowledge of dentistry treatments, coding, and terminology
- proficiency in dental office software such as Dentrix and Microsoft Office including Excel and Word
- excellent communication and interpersonal skills
- strong organizational skills and attention to detail
- ability to multitask and prioritize tasks effectively
- compassionate and patient-centered approach to customer service
- ability to maintain confidentiality and discretion with patient information
- team player with effective collaboration skills
- professional demeanor and appearance
- coachable with willingness to learn and adapt
Job Qualifications
- Proven experience as a receptionist or in a customer service role preferably in a medical or dental office setting
- working knowledge of dentistry treatments, coding, and terminology
- proficiency in dental office software such as Dentrix and Microsoft Office including Excel and Word
- excellent communication and interpersonal skills
- strong organizational skills and attention to detail
- ability to multitask and prioritize tasks effectively
- compassionate and patient-centered approach to customer service
- ability to maintain confidentiality and discretion with patient information
- team player with effective collaboration skills
- professional demeanor and appearance
- coachable with willingness to learn and adapt
Job Duties
- Greet patients warmly upon arrival and assist with check-in and check-out processes
- verify and update patient information accurately
- schedule and confirm patient appointments efficiently using practice management software
- manage incoming phone calls and emails professionally, addressing patient inquiries and scheduling changes
- verify insurance coverage and assist patients with understanding their benefits
- process insurance claims accurately
- maintain and update patient records in compliance with HIPAA regulations
- assist with office administrative tasks including managing office supplies and coordinating referrals
- foster a positive and welcoming environment to ensure patient comfort and satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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