Front Desk Receptionist

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid holidays
Paid Time Off
access to financial advisors
basic life insurance
AD&D insurance
voluntary life insurance
Voluntary Short-term Disability
voluntary long-term disability
ON DEMAND PAY

Job Description

Familia Dental, located in Kenosha, WI, is a well-established dental practice that has been serving the community since 2008. Known for its quality dentistry and compassionate approach, Familia Dental has grown rapidly by upholding core values such as quality, honesty, and care in all aspects of its operation. The company distinguishes itself through an active commitment to community outreach and fostering internal growth among its employees. This makes Familia Dental not just a workplace but a family where employees are encouraged to build long-term careers rather than just jobs. With a patient-centric philosophy, the practice ensures a welcoming and supportive... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in customer service or related field preferred
  • Ability to communicate effectively with patients and team members
  • Basic knowledge of computers and dental software is a plus
  • Ability to work flexible hours including Saturdays
  • Patience and sensitivity to patient emotions
  • Willingness to follow company policies and confidentiality rules

Job Qualifications

  • Excellent customer and patient service skills
  • Strong verbal communication skills
  • Ability to read, write, and comprehend information
  • Apply common sense to carry out written or verbal instructions
  • Basic computer knowledge
  • Experience with dental management software preferred
  • Ability to work in a fast paced environment
  • Good organizational skills and attention to detail
  • Strong interpersonal and listening skills
  • Previous dental office experience preferred but not required
  • Training provided

Job Duties

  • Greet and check in patients
  • Answer phone calls and schedule appointments
  • Maintain patient accounts and records
  • Understand and follow insurance plan rules and protocols
  • Provide patient support with patience and sensitivity
  • Verify patient insurance eligibility
  • Accurately complete all record keeping
  • Submit insurance claims
  • Notify Office Manager of equipment or safety concerns
  • Participate in morning huddles, chart reviews, and meetings
  • Follow company policies and HIPAA, OSHA regulations
  • Perform other assigned tasks as needed

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Job Qualifications

Experience

No experience required

Job Location

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