Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,048.00 - $62,940.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Life insurance
Dental Insurance
Vision Insurance
Flexible work schedules
Paid vacation time
Paid sick time
Paid personal business days
Paid holidays
Paid parental leave
Pension Plan
Deferred Compensation Program
Pre-tax medical care assistance plan
Pre-tax dependent care assistant plan
Job Description
The Illinois Department of Labor (IDOL) is a vital agency responsible for enforcing labor laws and promoting worker welfare throughout the state. With an annual budget of $22.6 million and more than 143 full-time employees, IDOL administers over 25 labor and safety laws designed to protect the rights, wages, working conditions, and health of Illinois workers. The agency is committed to equity and inclusivity, embracing diversity in its workforce to reflect the state’s rich cultural fabric and serve the public effectively across all communities. IDOL’s mission emphasizes the enforcement of labor laws regardless of race, religion, ethnicity, color, or sexual... Show More
Job Requirements
- Completion of high school
- Two years of office experience
- Keyboarding skills at 45 wpm
- Ability to speak, write, and translate Spanish at a colloquial level
- Ability to work overtime including evenings and weekends
- Physical ability to perform light work
- Completion of background check
- Self-disclosure of criminal history
- Authorized to work full-time in the United States
Job Qualifications
- High school diploma or equivalent
- Two years of office experience
- Ability to keyboard accurately at 45 wpm
- Ability to speak, write, and translate Spanish colloquially
- Experience with multi-line phone systems preferred
- Knowledge of office methods and procedures preferred
- Skills in writing, composition, grammar, spelling, and punctuation preferred
- Experience with Microsoft Office Suite or similar software preferred
Job Duties
- Answers multiple telephone lines for the Department of Labor including minimum wage, overtime, child labor, and wage payment inquiries
- Performs intake functions on mail, email, and online complaint applications
- Performs translating functions for Spanish-speaking clients
- Responds to in-person and written inquiries concerning labor laws and claim filing procedures
- Records information from wage claim applications on file folders
- Attends to the reception area for the Chicago Office
- Performs other duties as assigned within scope
Restaurant, hotel, and hospitality jobs on OysterLink.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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