Nan McKay & Associates logo

Nan McKay & Associates

Front Desk Receptionist

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $15.00 - $16.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Paid holidays

Job Description

The hiring establishment is an organization with a focus on providing essential clerical and customer service support within a public agency or social service setting. This organization is dedicated to facilitating smooth and efficient operations through detailed administrative work, thereby enhancing the overall operational effectiveness of various departments. Known for its commitment to community service and social welfare, the organization emphasizes excellent customer interaction and reliable administrative support, making it a valued member of the public service domain. The type of company is a public agency or community service organization, which plays a significant role in assisting clients, participants, and... Show More

Job Requirements

  • High school diploma
  • minimum of two years progressively responsible work experience in public agency or related social or community service
  • strong oral and written communication skills
  • proficiency in using office machines and computer applications
  • ability to prioritize tasks
  • punctuality and regular attendance
  • obtain Housing Choice Voucher Basics certification within 120 days of employment

Job Qualifications

  • High school diploma
  • education equivalent to a two-year degree from a regionally accredited institution in public administration, social science or a closely related field preferred
  • minimum of two years of progressively responsible work experience for a public agency or related work in the social service or community service
  • strong oral and written communication skills
  • strong computer and organizational skills
  • ability to prioritize tasks and demands and consistently deliver work product on time

Job Duties

  • Ensure documents are accurately filed
  • open, sort and route incoming mail
  • prepare outgoing mail
  • perform variety of administrative and clerical support
  • answer telephone, screen and direct calls
  • operate office machines including scanners, copiers and fax machines
  • assist operational teams with administrative needs
  • assist clients and customers at the front desk
  • may perform daily opening and closing procedures of the front lobby
  • perform data entry into SharePoint and PHA business system
  • provide excellent customer service to participants, landlords, co-workers, clients and vendors
  • obtain certification in Housing Choice Voucher Basics within 120 days of employment
  • ensure regular attendance and punctuality
  • perform other duties as assigned

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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