Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Day Shifts
Benefits
flex time
401k
financial advisors
on-demand pay
Job Description
Familia Dental, established in 2008, is a reputable dental practice located in Indianapolis, Indiana. Over the years, Familia Dental has built a strong reputation for providing quality dentistry services combined with a caring and compassionate approach towards all patients. The company takes pride in embodying core values such as quality, honesty, and care in every aspect of its operations. Familia Dental is not only focused on providing excellent dental care but also prioritizes community outreach and internal growth. The company encourages its employees to become an integral part of giving back to the community while simultaneously advancing their professional careers.... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service or administrative role preferred
- Ability to work part-time hours including some Saturdays
- Strong verbal and written communication skills
- Basic computer literacy
- Ability to maintain patient confidentiality
- Ability to handle multiple tasks efficiently
- Patience and sensitivity to patient emotions
- Willingness to follow instructions and company policies
Job Qualifications
- Excellent customer and patient service and verbal communication skills
- Ability to read, write, speak and understand information and effectively present information one-on-one with patients
- Ability to apply common sense understanding to carry out details written or verbally instructed
- Basic computer knowledge
- Experience with dental management software preferred
- Ability to work in fast paced, patient-focused environment
- Organizational skills and detail oriented
- Interpersonal and listening skills
- Requires excellent customer service skills
- Previous dental office experience preferred but not required
- Training provided
Job Duties
- Greet and check in patients
- Answer the phone and schedule appointments
- Maintain patient accounts and records
- Know and understand insurance plan rules and protocols and able to follow them
- Have patience and ability to be sensitive to patient emotions
- Listen to patients and other healthcare workers and follow directions from a dentist or supervisor
- Verify patient’s insurance
- Ensure all record keeping requirements are fully and accurately completed
- Submit claims to insurance companies
- Notify office manager of equipment trouble or general safety concerns
- Attend and participate in morning huddles, chart reviews and regular office meetings
- Follow company policy and procedures
- Understand and follow HIPAA regulations, state and federal OSHA laws and safety standards and maintain confidentiality
- Other tasks as assigned
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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