Job Overview
Compensation
Type:
Hourly
Rate:
Range $13.75 - $17.75
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Disability insurance
Employee assistance program
Professional development opportunities
Job Description
Our company is a professional organization dedicated to providing exceptional administrative and customer service support to ensure smooth and efficient operations. We pride ourselves on maintaining a welcoming and organized environment for both visitors and staff, focusing on responsiveness, attention to detail, and seamless communication. We serve a variety of clients and stakeholders, emphasizing timely information exchange and high standards of service delivery. Our team environment values collaboration, professionalism, and dedication to excellence.
We are currently seeking a Front Desk Receptionist to join our team. In this role, you will be the first point of contact for callers and visitors,... Show More
We are currently seeking a Front Desk Receptionist to join our team. In this role, you will be the first point of contact for callers and visitors,... Show More
Job Requirements
- Must be able to work under pressure
- Ability to meet deadlines
- Provide exemplary customer service
- Perform essential job functions safely according to company policies
- Maintain regular, punctual attendance
- Remain stationary at front desk unless performing designated tasks
- Lift and carry up to 20 pounds
- Have oral and written comprehension along with speech clarity and recognition
- Ability to effectively use computers, telephones and computer programs or systems
Job Qualifications
- High school diploma or equivalent
- Previous experience in a receptionist or customer service role preferred
- Excellent verbal and written communication skills
- Ability to multitask and handle multiple phone lines
- Proficient with computers, telephones and office systems
- Strong organizational and time management abilities
- Ability to perform physical tasks such as lifting up to 20 pounds
Job Duties
- Provide excellent customer service to callers and visitors courteously, timely and efficiently
- Return all calls and emails within 24 hours
- Handle more than one phone call at a time, by expediting or placing 1st caller on a brief hold while answering the 2nd call
- Transfer all voice mail messages to the appropriate party at least 3 times per day
- Open and distribute mail by the end of each workday
- Ensure incoming courier bag is emptied in the morning and evening courier bag is ready to go by 5pm each day
- Switch name on bag
- Contact team members if they have packages or boxes at reception to pick up each day
- Notify Executive Assistant when certified mail is delivered
- Sort, date stamp and distribute return mail every day
- Check and log fax every hour
- Replenish coffee supplies in the kitchen and large conference room at least once per day
- Replenish beverages in the large conference room refrigerator every morning
- Fill, run and empty the dishwasher as needed and maintain a neat, orderly kitchen
- Make sure that no dirty dishes are left in the sink
- Take all garbage from the kitchen to the dumpster at the end of each day
- Clean the refrigerator as needed but no less than once a month
- Utilize system call log and the community information app
- Function as the gatekeeper by routing calls to appropriate party
- Report emergencies immediately to manager
- Assist with mail-outs or other duties that may arise from time to time
OysterLink connects hospitality businesses with candidates.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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