Front Desk Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Standard Hours
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Benefits

Paid holidays
Vacation Time
sick leave
Medical insurance
Vision Insurance
Dental Insurance
retirement plans
Parental leave

Job Description

The Salvation Army is a globally recognized charitable organization and branch of the Christian Church dedicated to offering compassion, dignity, and sustainable opportunities to people in need within local communities. With a presence in every major city across the United States and more than 120 countries worldwide, The Salvation Army plays a vital role in delivering diverse social services, including food programs, shelter provision, and a variety of other support initiatives aimed at improving the wellbeing of individuals and families. The organization is driven by its core mission of spiritual regeneration and social aid, operating through a network of local... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum of three years experience in community services, administration, or records management
  • Knowledge of Salvation Army programs, policies and procedures
  • Ability to operate multi-line phone systems
  • Proficient with Microsoft Word, Excel, and Outlook
  • Ability to manage multiple tasks simultaneously in a fast-paced environment
  • Ability to maintain confidentiality
  • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist intermittently or continuously
  • Ability to lift up to 25 lbs
  • Excellent verbal and written communication skills
  • Customer service experience
  • Ability to operate desktop or laptop computers
  • Ability to grasp, push, pull objects such as files and file cabinet drawers
  • Ability to follow safety policies and procedures
  • Willingness to work occasional evenings or weekends as needed

Job Qualifications

  • High school diploma or equivalent
  • Minimum of three years experience in community services, administration, or records management preferred
  • Knowledge of Salvation Army programs, policies and procedures preferred
  • Compassionate understanding and adherence to Salvation Army ministry and mission
  • Detail oriented with attention to detail
  • Self-starter
  • Team player
  • Strong use of the English language in verbal and written communication
  • Excellent telephone skills with pleasant speaking voice
  • Ability to work in a fast-paced environment and maintain poise under pressure
  • Customer service mindset and good communication with the public
  • General accounting or bookkeeping knowledge
  • Strong analytical and research skills
  • Proficient typing skills
  • General knowledge of business protocols
  • Ability and willingness to keep information confidential
  • Microsoft Word, Excel, and Outlook skills
  • Working knowledge of integrated database applications and ability to learn new software with basic training

Job Duties

  • Work with other staff, volunteers and members to instill positive attitudes, life skills development, Christian values and service to others
  • Operate multi-line phone system and determine the most appropriate resolution
  • Provide administrative support to the Community Center to include rental and property scheduling
  • Coordinate scheduling, use, and rental of the Community Center for internal and external groups, ensuring priority is given to Salvation Army programs and activities
  • Provide administrative support for the preparation and coordination of special events and programs throughout the year
  • Support the volunteer process with oversight from the Volunteer Coordinator by accepting completing volunteer packets, tracking volunteers hours, etc.
  • Under the direction of supervisor, assist in training and job shadowing of volunteers and Career Path Service employees
  • Assist with the registration process for all special events and/or Corps related events
  • Ensure the safe participation of all members, guests and fellow staff participating in Community Center activities and programs, adhering to center safety policies and procedures
  • Manage incoming and outgoing mail and packages
  • Provide administrative support to department head
  • Perform other duties as assigned

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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