Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.75 - $19.00
Work Schedule
Standard Hours
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid holidays
Paid Time Off
basic life insurance
voluntary life insurance
Voluntary Short-term Disability
voluntary long-term disability
ON DEMAND PAY
Job Description
Familia Dental is a well-established dental care provider founded in 2008, renowned for its commitment to quality dentistry and compassionate patient care. Over the years, the company has experienced significant growth, thanks to its unwavering dedication to core values such as quality, honesty, and caring in every interaction and service offered. Familia Dental is more than just a dental practice; it is a community-focused organization that actively participates in community outreach programs, making a positive impact beyond the walls of its clinics. The company fosters an environment that supports internal growth, encouraging employees to develop professionally and build rewarding careers... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to manage multiple tasks efficiently
- Strong communication skills
- Basic computer proficiency
- Availability to work 30-40 hours per week including some Saturdays
- Ability to work full shifts of 8-10 hours
- Patient and compassionate demeanor
- Willingness to learn and adapt
- Understanding of HIPAA and patient confidentiality
Job Qualifications
- Excellent customer/patient service and verbal communication skills
- Ability to read, write, speak and understand information and effectively present information one-on-one with patients
- Ability to apply common sense understanding to carry out details written or verbally instructed
- Basic computer knowledge
- Experience with dental management software experience is preferred
- Ability to work in fast paced, patient-focused environment
- Organizational skills and detail oriented
- Interpersonal and listening skills
- Requires excellent customer service skills
- Previous dental office experience preferred but not required
- Training provided
Job Duties
- Greet and check in patients
- Answer the phone and schedule appointments
- Maintain patient accounts and records
- Know and understand insurance plan rules and protocols and able to follow them
- Have patience and ability to be sensitive to patient emotions
- Listen to patients and other healthcare workers and follow directions from a Dentist or supervisor
- Verify patient’s insurance
- Ensure all record keeping requirements are fully and accurately completed
- Submit claims to insurance companies
- Notify Office Manager of equipment trouble or general safety concerns
- Attend and participate in morning huddles, chart reviews and regular office meetings
- Follow company policy and procedures
- Understand and follow HIPAA regulations, state and Federal OSHA laws and safety standards and maintain confidentiality
- Other tasks as assigned
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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