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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $21.00 - $24.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
flexible scheduling
Job Description
The Los Angeles Cancer Network (LACN) is a renowned medical establishment dedicated to delivering unparalleled cancer care to patients across the Los Angeles region. As a specialized oncology and hematology network affiliated with OneOncology, LACN is deeply committed to providing individualized treatment plans that incorporate the latest advances and proven methods in cancer care. Their mission prioritizes compassionate, patient-centered service, supporting patients and their families every step of the way. LACN also plays a proactive role in clinical research, early detection through screenings, and the delivery of innovative treatments designed specifically to address each patient’s unique condition, age, and other... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in medical office or receptionist role preferred
- strong verbal and written communication skills
- ability to establish and maintain effective working relationships
- exceptional assessment and critical thinking skills
- emotional stability to cope with human suffering and emergencies
- ability to work independently and collaboratively
- ability to multitask and manage priorities
- commitment to confidentiality and compliance with healthcare regulations
Job Qualifications
- Great customer service skills
- medical terminology oncology/hematology specific
- basic computer knowledge
- previous oncology/hematology experience preferred
Job Duties
- Greet and direct patients and visitors
- gate keeping
- patient registration/check-out
- collect co-payments and deductibles
- reconcile daily cash report
- schedule and update patient appointments, blood transfusions, and diagnostic tests
- answer telephone and respond to inquiries or direct callers
- maintain supplies and cleanliness of the front office
- ensure maintenance of patient confidentiality
- demonstrate exceptional customer service
- accurately document in EMR system
- train new hires on office processes
- maintain accurate appointment records
- sort incoming mail
- verify patient insurance information and update billing staff
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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