Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.25
Work Schedule
Standard Hours
Benefits
Competitive compensation package
health benefits
Dental benefits
401(k) matching
Aesthetic industry perks
Great culture
People-first organization
Job Description
CPP Clinics is a premier provider of medical aesthetics services, renowned for delivering innovative and advanced treatments across multiple medspas operating under the CPP brand. With a deep commitment to providing exceptional patient experiences and outstanding results, CPP Clinics utilizes the latest technologies alongside personalized care approaches. Their facilities welcome clients who seek to enhance their natural beauty through non-surgical cosmetic solutions and rejuvenating treatments, all delivered in an environment that balances medical expertise with a luxurious spa atmosphere. CPP Clinics has built a reputation for excellence in the medical aesthetics industry, continuously expanding their reach with new locations and... Show More
Job Requirements
- Minimum of a high school diploma or equivalent
- experience in a customer service or administrative role, preferably in a medical or aesthetic setting
- ability to communicate clearly and professionally with patients and staff
- strong organizational and multitasking skills
- basic proficiency with computer applications and scheduling software
- flexibility to work full-time hours, approximately 38-40 hours per week
Job Qualifications
- Minimum of 2 years of experience in a customer-facing role
- knowledge of medical terminology, cosmetic procedures, and skincare products is a plus
- experience managing phone systems and scheduling in a medical office environment is preferred
- excellent communication, organizational, and multitasking abilities
- proficiency in computer systems and typing skills
Job Duties
- Greet and check-in patients, ensuring a warm and professional welcome
- collect and enter patient information into the system and charts
- provide in-depth product knowledge to customers, address queries, and assist with purchasing decisions
- escort patients to exam rooms and ensure their comfort
- maintain cleanliness and organization of exam rooms and waiting area
- assist in maintaining visually appealing and well-stocked product displays
- process patient check-outs and collect required fees
- answer incoming phone calls, retrieve voicemail messages, schedule appointments, and direct calls to appropriate staff
- prepare patient charts and handle administrative tasks efficiently
- build strong relationships with repeat customers through personalized attention and follow-up support
- support promotional activities, events, and product launches by engaging customers and promoting products
- manage patient scheduling, including using cancellation and lead lists and CRM software to maximise utilisation
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink helps hospitality teams hire in one place.
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