Front Desk Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.75 - $19.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Flexible work schedule
supportive work environment

Job Description

The Milwaukee Academy of Science, founded in 2000, is a distinguished K4-12th grade charter school located on the near Westside of Milwaukee, Wisconsin. Serving over 1,400 scholars, this high-performing academy is renowned for its exemplary leadership in STEM education. The school's mission is firmly rooted in preparing urban students to graduate and successfully compete at the post-secondary level, offering a rigorous curriculum that fosters academic excellence and personal growth. As a charter school, Milwaukee Academy of Science combines innovative teaching methods with strong community engagement to create a supportive and dynamic learning environment for its diverse student body.

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Job Requirements

  • High school diploma
  • Ability to manage multiple phone lines and communications
  • Experience with visitor management and documentation
  • Strong interpersonal skills
  • Ability to handle conflict calmly
  • Capacity to work in a fast-paced environment
  • Good attendance and flexibility
  • Ability to maintain confidentiality
  • Ability to follow safety procedures
  • Strong organizational skills

Job Qualifications

  • High school diploma
  • Strong communication skills
  • Organizational skills
  • Ability to problem-solve
  • Experience working in an educational or administrative environment preferred
  • Ability to multitask effectively
  • Conflict resolution skills
  • Professionalism in handling sensitive situations
  • Familiarity with safety protocols
  • Customer service orientation

Job Duties

  • Manage phones including answering calls, redirecting calls, taking messages, placing calls, creating school announcements
  • Support tiered attendance parent communications and problem solving
  • Diffuse conflict with parents calmly and professionally
  • Greet and document all visitors, sign in visitors, ensure students leave only with authorized parents or guardians, monitor and control access to the school
  • Serve as a first point of contact in business concerns of parents
  • Provide support with purchasing uniforms, school apparel and other supplies
  • Maintain and coordinate all school package and mail deliveries
  • Provide check-in service and ensure accurate attendance for students during late arrival and early dismissal
  • Distribute breakfast meals to students due to late arrival
  • Assist in executing all safety code protocols and communications for staff, students, and families
  • Multitask in a high-volume and fast-paced environment
  • Support all school expectations and policies
  • Establish and maintain open communication lines with families and the community
  • Communicate with parents about student records and history
  • Maintain confidentiality
  • Maintain good attendance and flexibility while working cooperatively with supervisors and other employees
  • Perform other duties as assigned

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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