Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.25 - $18.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Corporate discounts
Paid Time Off
competitive salary
Job Description
United Urology Group (UUG) is a leading healthcare provider specializing in urologic care, dedicated to offering comprehensive and compassionate medical services to patients. United Urology Group operates with a strong commitment to excellence, integrity, and teamwork, positioning itself as a trusted name in the field of urology. The group emphasizes not only patient care but also fostering a supportive and collaborative work environment for its staff. UUG integrates experienced specialists, advanced medical technology, and a cohesive team approach to ensure optimal treatment outcomes and patient satisfaction. Employees at United Urology Group are central to the organization’s mission, reflecting its foundational... Show More
Job Requirements
- Minimum high school diploma or GED
- At least two years of front office experience preferably in a medical environment
- One to two years of customer service experience
- Ability to travel to other sites as necessary
- Able to sit, stand, and walk throughout the day
- Ability to stoop, bend, speak, and listen intermittently
- Ability to frequently lift or move up to 10 pounds and occasionally up to 25 pounds
Job Qualifications
- Minimum high school diploma or GED
- Minimum of two years of front office experience, preferably in a medical setting
- One to two years of customer service experience
- Excellent customer service skills
- Attention to detail and willingness to learn
- Proficient knowledge of medical terminology, ICD-9, and CPT-4 codes
- Strong verbal and written communication skills
- Proficient computer software and database skills
- Ability to work in a fast-paced environment
- Comfortable asking probing questions to patients
- Caring, compassionate, and patient attitude
- Maintain HIPAA compliance
- Ability to multitask and solve problems proactively
- Ability to type 40 words per minute
Job Duties
- Create a positive and professional first impression of the practice and show a caring attitude to patients
- Schedule appointments and assist with scheduling additional testing as directed by the physician
- Ensure all required patient paperwork is completed for daily appointments
- Collect co-pays and past balances at check-in and enter them into the daily batch in Practice Management
- Review for completeness and accuracy and enter required patient demographics and clinical information into Practice Management and EHR
- Scan patient’s driver’s license and insurance cards front and back into Ntierprise
- Ensure all required referrals are obtained, scanned into the EMR, and linked to the day’s appointment in Practice Management
- Reconcile payment batches at the end of each day and submit them to the Site Manager
- Schedule follow-up procedures and coordinate any local ASC cases
- Assist patients with completing the Phreesia registration system
- Travel to other sites within a reasonable geographic region as required
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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