Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $19.00
Work Schedule
Day Shifts
Benefits
Competitive wages
20% discount on Edward Rose & Sons Apartments
Daily Pay Option
Complimentary meal each shift worked
Paid Time Off
Medical insurance
Vision Insurance
Dental Insurance
supplemental insurance options
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Employee assistance program
401K savings plan with employer match
Employee Discounts
Referral bonuses
Job Description
Rose Senior Living Farmington Hills is a distinguished senior living community dedicated to providing exceptional care and a welcoming environment for its residents. Located in Farmington Hills, this establishment is part of the Edward Rose & Sons family, a company with a long-standing reputation for investing in innovative senior living solutions and fostering a compassionate atmosphere for seniors. At Rose Senior Living, the focus is not only on delivering high-quality care but also on enriching the lives of both residents and employees through continuous support, professional growth, and a collaborative workplace culture. This company offers a unique opportunity for individuals... Show More
Job Requirements
- High school diploma or GED
- Prior experience in a customer service or hospitality role preferred
- Proficiency with Microsoft Office Suite
- Ability to communicate clearly and professionally over the telephone
- Ability to remain at the front desk during shift hours with occasional coordinated breaks
- Ability to promptly enter maintenance requests using TELS
- Background checks and verification to work in senior living facilities
- Physical exam and drug screening as part of the hiring process
Job Qualifications
- High school diploma or general education degree (GED) required
- Familiarity with Microsoft Office Suite products
- Excellent telephone communication skills
- Ability to maintain professionalism and warmth simultaneously
- Strong organizational skills to manage multiple tasks
- Ability to handle sensitive information with confidentiality
- Customer service experience preferred but not required
Job Duties
- Greet all visitors and residents with a warm, professional welcome
- Provide ongoing telephone coverage and support
- Enter maintenance work orders via TELS promptly as requests are received to ensure timely service
- Accept packages, log deliveries, and notify residents accordingly
- Assist Human Resources and other departments with clerical tasks as needed
- Resolve resident or visitor concerns with empathy while maintaining organizational expectations and professionalism
- Follow direction from the Lead Concierge and work as a team to ensure smooth transitions and communication across shifts
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
OysterLink is built for hospitality recruitment.
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