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HealthFitness

Front Desk Receptionist

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Type:
Hourly
Rate:
Range $19.50 - $24.00
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Work Schedule

Standard Hours
Fixed Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
HSA
PPO options
FSA options
retirement plan with employer matching
fitness and wellness programs
Certification reimbursement program
Tuition Reimbursement
Paid new parent leave
Paid holidays
Paid Time Off
Volunteer paid time off

Job Description

HealthFitness, a Trustmark company, stands as a distinguished leader in delivering comprehensive fitness solutions that foster health and wellness within communities. Established with the mission to engage and connect individuals both on-site and through online platforms, HealthFitness is dedicated to creating vibrant communities of health that empower participants to progress on their wellness journeys effectively. The company operates with a focus on building meaningful connections, ensuring every participant receives personalized support and encouragement. This approach not only enhances individual health outcomes but also strengthens organizational wellness cultures by promoting inclusivity and sustained participation.

HealthFitness is recognized for its innovative... Show More

Job Requirements

  • High school diploma or GED
  • 1 year of verifiable experience in a customer service or hospitality role
  • CPR, First Aid, and AED certification through the Red Cross, the American Heart Association, or American Safety & Health Institute required within 30 days of hire
  • Must be able to stand up to 50% of the time during a shift
  • Computer proficiency in MS Office including Word, Excel, and Outlook
  • Working knowledge of the member management system, databases, and tools

Job Qualifications

  • High school diploma or GED
  • 1 year of verifiable experience in a customer service or hospitality role
  • CPR, First Aid, and AED certification through the Red Cross, the American Heart Association, or American Safety & Health Institute required within 30 days of hire
  • Computer proficiency in MS Office including Word, Excel, and Outlook
  • Working knowledge of member management systems, databases, and tools
  • Excellent interpersonal and communication skills
  • Ability to multitask and handle administrative duties efficiently
  • Strong problem-solving skills and attention to detail
  • Ability to work flexible shifts between 11 am and 7 pm

Job Duties

  • Greet, engage with, and be attentive to members and guests, practicing a positive, hospitality focused mindset
  • Be knowledgeable and able to provide accurate program, services, and membership information as well as answer questions regarding all offerings
  • Support marketing/promotional campaigns to drive awareness and interest among the Walmart/Sam's Club associate community
  • Assist with all front desk administrative duties, membership enrollment processes, check-in/check-out procedures, and tracking or record keeping
  • Demonstrate proficiency in navigating a member management system (ClubAutomation) including identifying and troubleshooting account errors
  • Efficiently respond to client and participant requests, comments, or concerns in a friendly and helpful manner and bring issues to timely and appropriate resolution
  • Maintain an up-to-date, specific knowledge on participant and facility policies as appropriate, including emergency action responses
  • Maintain effective relationships with department teams and participate in internal programs and special events including regular staff meetings and trainings
  • Opening and/or closing duties
  • Other duties as needed/assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

OysterLink supports restaurant and hospitality hiring.

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