Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.50 - $18.07
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
401k Retirement Savings
Flex Spending Account
Paid Time Off
Parental leave
employee eyewear discount
overtime pay
Job Description
America's Best is a well-established brand under National Vision, one of the largest optical retailers in the United States. With a rapidly expanding network of 1000 stores and continuing growth, America's Best combines both eyewear and eye care services into one convenient, affordable experience. The company is committed to making high-quality eye care and stylish eyewear accessible and affordable for everyone. At America's Best, the customer experience is paramount, blending service and specialty optical care under one roof to meet diverse vision needs. For more information, visit AmericasBest.com.
The role of Receptionist at America's Best plays a vital role i... Show More
The role of Receptionist at America's Best plays a vital role i... Show More
Job Requirements
- High school diploma or equivalent
- Experience handling multiple phone lines preferred
- Strong customer service skills required
- Strong organizational skills required
- Must be available to work Saturdays
- Must have the ability to follow safety and operational protocols
- Excellent communication skills
- Ability to manage multiple tasks and prioritize work efficiently
Job Qualifications
- Experience as a receptionist, front office representative or similar role preferred but not required
- 0-2 years related experience or training preferred
- Experience handling multiple phone lines preferred
- Strong customer service skills required
- Strong organizational skills required
- High school diploma or equivalent
Job Duties
- Ensures high quality customer service while following all safety protocols
- Ensures a smooth flow of customers through the store
- Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol
- Processes and understands managed care plans while obtaining document information from the insurance company as needed
- Provides customers basic and accurate information
- Schedules and confirms appointments, follow-up visits and classes
- Files all patient records daily and pulls patient files for the next day's appointments
- Checks order status and notifies customers when orders are in or of any delays
- Keeps reception area tidy and presentable with all necessary materials
- Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies
- Participates in regularly scheduled mandatory communication meetings
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
OysterLink supports hiring across hospitality industries.
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