Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.75 - $17.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Flexible work schedule
Job Description
Diversion Hub is a dynamic and fast-paced agency located in Oklahoma County that serves more than 1,000 individuals each week involved in the justice system. This agency plays a crucial role in supporting those navigating the legal framework, guiding clients through complex processes with compassion and professionalism. As a community-centered organization, Diversion Hub is dedicated to fostering a trauma-informed environment. The work culture emphasizes respect, empathy, and professionalism while managing a high-traffic setting efficiently. The agency is committed to empowering individuals and facilitating positive outcomes, which requires a team of dedicated staff who excel in communication and organizational skills to... Show More
Job Requirements
- High school diploma or equivalent
- Proven ability to effectively manage multiple priorities and meet deadlines
- Proficiency in Microsoft Windows and Microsoft Office applications
- Ability to work with difficult clients
- Ability to adapt to varied roles and job responsibilities and problem-solving skills
- Excellent written and verbal communications skills
- Friendliness and flexibility to adapt to changing needs and priorities
- Positive attitude and excellent interpersonal skills
- Ability to thrive in a fast-paced and dynamic work environment
Job Qualifications
- High school diploma or equivalent
- Experience with Microsoft Office applications
- Experience with data entry and clerical tasks
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Ability to manage multiple priorities effectively
- Experience in customer service or client-facing roles
- Knowledge of office and security protocols
- Experience working in a fast-paced environment
Job Duties
- Escorting visitors to the designated meeting location as required
- Assist client sign-in process and other client needs such as providing coffee and/or clothing items as requested
- Assist front desk staff with clerical tasks including data entry, scheduling, and document management
- Answering the main telephone line and directing calls to appropriate staff members
- Entering data into Salesforce and working closely with the Justice Navigation & Case Management team during intake process, answering questions and addressing concerns
- Cultivating a hospitality-based culture in the organization
- Monitoring security cameras as needed
- Maintaining the interior offices and exterior building and adjacent spaces by removing trash, debris, clutter, etc.
- Assist program staff with various operational needs such as event setup, organizing materials, and handling logistics
- Inventory of office supplies
- Adhere to agency code of ethics and professional standards including maintaining strict client confidentiality
- Perform any other duties within the scope, spirit, and purpose of the job
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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