Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $24.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
403(b) Retirement Plan
Educational Reimbursement
Paid holidays
Paid Time Off
Employee Discount Programs
Job Description
Axis Community Health is a well-established nonprofit organization founded in 1972, dedicated to providing comprehensive healthcare services to over 15,000 individuals across all age groups in the Tri-Valley area. As a vital community health provider, Axis Community Health is deeply committed to delivering quality, affordable, accessible, and compassionate health care that promotes the well-being of every member of the community. Their services encompass a broad spectrum of healthcare needs, including primary healthcare, mental health support, and dental care, ensuring holistic care for their patients. The organization emphasizes accessibility, aiming to serve individuals regardless of their financial status, living situation, or... Show More
Job Requirements
- High school diploma or equivalent
- One (1) year of experience as a receptionist in a healthcare setting preferred
- Computer skills to include Microsoft Word and Excel
- 35 words per minute typing speed
- Ability to interact effectively and in a supportive manner with persons of all backgrounds
- Excellent customer service skills
- Knowledge of patient billing procedures and insurance verification
- Ability to work efficiently and effectively
- Ability to work well under pressure
- Multi-task and handle stress well
- Excellent written and verbal communication skills
- English/Spanish bilingual required
Job Qualifications
- High school diploma or equivalent
- One (1) year of experience as a receptionist in a healthcare setting preferred
- Computer skills to include Microsoft Word and Excel, 35 WPM
- Epic experience a plus
- Ability to interact effectively and in a supportive manner with persons of all backgrounds
- Excellent customer service skills
- Knowledge of patient billing procedures, insurance verification
- Ability to work efficiently and effectively
- Ability to work well under pressure, multi-task and handle stress well
- Excellent written and verbal communication skills
- English/Spanish bilingual required
Job Duties
- Greet patients and agency visitors
- direct all individuals to the appropriate location and services
- be courteous, polite and helpful to the public and clients at all times when representing Axis Community Health
- Respect and maintain privacy and dignity of agency clients
- assure client confidentiality at all times per HIPAA regulations
- Register patients according to agency protocols and schedule appointments according to established procedures
- Determine financial status of patients and their eligibility for Axis Community Health services
- Assist patients in accurately completing appropriate forms, and document all information according to Axis Community Health protocols
- Provide clerical support for the assigned department/provider, to include preparing patient records for visits, filing laboratory and other patient reports in the medical record and maintaining all forms necessary for clinical services
- Working within the scope of a Front Desk Receptionist, assist all members of the clinical team as requested
- Maintain the assigned department and ensure that all equipment is in working order, that the area is clean and well-maintained and that sufficient supplies are available for the office and clinical operations
- Maintain the cleanliness of all department and patient areas before, during and after clinic
- Participate in staff meetings and trainings
- Position schedule: rotating evenings and Saturdays
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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