Job Overview
Compensation
Type:
Hourly
Rate:
Range $14.50 - $18.75
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
team events
Commuter Benefits
Job Description
Edison House is a prestigious private club dedicated to offering its members an exclusive experience defined by exceptional service, comfort, and community engagement. This esteemed establishment prides itself on delivering a welcoming and refined atmosphere where members can relax, socialize, and partake in a variety of events and amenities that enrich their lifestyle. From elegant dining to cultural events and fitness facilities, Edison House provides a comprehensive range of offerings tailored to the diverse interests of its members. Located in a prime area, the club serves as a hub for networking, recreation, and social gatherings for an elite clientele.
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Job Requirements
- High school diploma or equivalent
- prior customer service or hospitality experience preferred
- ability to communicate clearly and effectively
- reliable and punctual
- able to work flexible hours
- strong interpersonal skills
- capability to handle multiple tasks efficiently
Job Qualifications
- High school diploma or equivalent
- previous experience in a customer service or hospitality role preferred
- excellent communication and interpersonal skills
- strong organizational abilities
- ability to multitask and handle a fast-paced environment
- proficiency with basic computer applications
- friendly and professional demeanor
- problem-solving skills
- attention to detail
Job Duties
- Greet members and guests with a warm, friendly demeanor
- ensure all visitors feel welcome and attended to promptly
- handle check-ins, check-outs, and reservations efficiently
- provide information about Edison House amenities, events, and local attractions
- assist members with bookings, including dining, event tickets, and other services as needed
- offer tailored recommendations to enhance the member experience
- handle last-minute member requests
- encourage member participation through events and clubs to further enhance the community
- maintain the cleanliness and organization of the front desk area
- address member and guest concerns effectively, escalating issues to the manager when necessary
- monitor access to ensure only authorized members and guests enter the premises
- answer and direct phone calls, emails, and other communications promptly
- update and maintain member records in the club's management system when instructed
- assist in data collection
- work closely with other Edison House departments to ensure seamless service delivery
- assist with the execution of events by handling guest lists and providing an excellent first impression to guests and members
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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