Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $26.88
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401k with Matching
Performance incentives
Uniform scrubs
vacation
Job Description
Pacific Dermatology Institute is a comprehensive dermatology group offering an extensive range of medical, surgical, and cosmetic skincare treatments tailored to meet the diverse needs of patients. With a strong foundation rooted in dermatological expertise, the Institute has rapidly expanded, now operating 15 successful clinics. Their growth trajectory positions them as a dominant and respected leader within the dermatology industry, continuously striving to enhance patient care and provide innovative treatment solutions. The organization prides itself on maintaining high standards of professionalism, patient confidentiality, and quality care, making it a sought-after place for both patients and medical professionals alike.
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Job Requirements
- High school diploma or equivalent
- Previous experience in a medical administrative role
- Ability to travel up to 50% to multiple clinic locations
- Standing for extended periods and ability to lift up to 45 pounds
- Ability to use both hands for typing
- Must have required vision abilities including close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
- Valid driver’s license and evidence of auto insurance
- Must be available to work Monday through Friday with occasional evening and weekend hours
- Ability to respond to emails in a timely manner
- Willingness to participate in continuing education and training courses
Job Qualifications
- Experience providing administrative support and patient care service in a medical office
- Proficiency in electronic medical record software
- Strong organizational and communication skills
- Ability to manage multi-line telephone systems
- Familiarity with Microsoft Office Suite
- Ability to uphold patient confidentiality
- Valid driver’s license and clean driving record
- Ability to work in a fast-paced environment
- Detail-oriented and able to multitask
- Previous dermatology experience is preferred
Job Duties
- Exemplifies and wholeheartedly believes in Pacific Dermatology Institute’s vision, purpose and goals
- Reports all potential employer liability issues and/or dissatisfied patient complaints to the Office Manager/Regional Director immediately
- Assists with patient scheduling and front desk operations
- Greets patients, vendors, pharmaceutical representatives, and other visitors to the medical offices and creates a welcoming atmosphere
- Checks in patients and distributes forms and required paperwork, ensuring all fields are completed and obtains patient identification and insurance information
- Checks patients out in a timely, friendly manner, ensuring they have necessary information and future appointment details
- Maintains patient confidentiality
- Provides outstanding professional phone communication and manages multi-line telephone system efficiently, minimizing hold times
- Maintains patient accounts by verifying insurance information and coordinates with relevant departments for payment and referral requirements
- Communicates with providers and medical assistants about schedule changes, patient details, and potential service delays
- Checks work email daily and responds in a timely fashion
- Efficiently utilizes electronic medical record software to register new patients, schedule, cancel or create follow-ups, and verify demographic information
- Ensures waiting room environment is quiet, calm, clean and welcoming
- Upholds positive reputation of PDI treating visitors in a friendly, welcoming, and compassionate manner focusing on patient confidentiality
- Updates job knowledge by participating in educational opportunities and continuing education courses
- Maintains a clean driving record, valid driver’s license, and auto insurance throughout employment
- Responsible for maintaining and overseeing Lean standards (5S)
- Uses Microsoft Office Suite including Planner, OneNote, Outlook, Forms, Word, Excel and PowerPoint
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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