Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.50 - $1.00
Work Schedule
Standard Hours
Benefits
401(k)
401(k) matching
Dental Insurance
Health Insurance
Paid Time Off
Vision Insurance
Job Description
Richmont College is a reputable educational institution known for its commitment to providing quality education and fostering a supportive campus environment. With campuses in multiple locations, including Chattanooga and Atlanta, Richmont College emphasizes creating a welcoming atmosphere for students, faculty, staff, and visitors alike. The college is dedicated to maintaining secure, organized, and efficient operations at its campuses, ensuring they meet high standards of service and professionalism. As part of Richmont's commitment to excellence, the Chattanooga campus seeks to enhance its front desk operations and visitor experience through the addition of a dedicated receptionist to its team.
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Job Requirements
- Customer service experience of 1 year
- Ability to communicate effectively with diverse groups
- Basic computer literacy, including Microsoft Office
- High school diploma or equivalent
- Ability to manage multiple tasks simultaneously
- Professional demeanor and appearance
- Ability to maintain confidentiality
Job Qualifications
- Excellent communication skills in interactions with staff, students and visitors
- Proficient in Microsoft Office Suite of products, especially WORD
- Able to organize information as directed for reporting accurately to others
- Able to perform basic computer tasks
- Maintains confidentiality of sensitive information and records of the university
- Works to achieve high levels of dependability, accuracy and productivity in this role
- Shows initiative to find timely solutions to visitor questions through knowledge of the university’s policies and programs
Job Duties
- Answer all telephone calls received on the main number for Atlanta and Chattanooga
- Respond to the needs of the caller in a courteous manner and according to current procedures
- Greet all visitors to the Chattanooga campus and courteously answer any questions they may have, using information about current campus activities
- Serve to keep the building secure from unauthorized entry and inform Facilities of any suspicious activities that are reported
- Monitor surveillance camera video at front desk and report any problems identified
- Receive mail or packages and sort it to staff mailboxes or notify staff of delivery, as appropriate
- Maintain postage meter in good working order
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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