Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
401k retirement savings with company match
Flex Spending Account
Paid Personal Time Off
paid company holidays
Parental leave
employee eyewear discount
Job Description
America's Best is a prominent part of National Vision, one of the largest optical retailers in the United States, proudly operating over 1000 store locations nationwide. The brand's core mission is to blend high-quality eye care services with affordable eyewear options, delivering an exceptional one-stop optical experience for customers. America's Best continues to grow, driven by a passion to make eye care accessible and affordable for all, reflecting their commitment to helping people live their best lives through better vision. For more in-depth information about the company's offerings and values, interested candidates and customers can visit AmericasBest.com.
At Nationa... Show More
At Nationa... Show More
Job Requirements
- High School Diploma or equivalent
- 0-2 years related experience or training preferred
- Strong customer service skills required
- Strong organizational skills required
- Availability to work Saturdays from 8:30 a.m. to 1:30 p.m.
- Ability to manage multiple phone lines
- Ability to maintain a clean and organized reception area
- Excellent communication skills
Job Qualifications
- Experience as a Receptionist, Front Office Representative or similar role preferred but not required
- 0-2 years related experience or training preferred
- Experience handling multiple phone lines preferred
- Strong customer service skills required
- Strong organizational skills required
- High School Diploma or equivalent
Job Duties
- Ensures high quality customer service while following all safety protocols
- Ensures a smooth flow of customers through the store
- Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol
- Processes and understands managed care plans while obtaining document information from the insurance company as needed
- Provides customers basic and accurate information
- Schedules and confirms appointments, follow-up visits and classes
- Files all patient records daily and pulls patient files for the next day's appointments
- Checks order status and notifies customers when orders are in or of any delays
- Keeps reception area tidy and presentable with all necessary materials
- Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies
- Participates in regularly scheduled mandatory communication meetings
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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