Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.50 - $18.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
401k retirement savings with company match
Flex Spending Account
Paid Personal Time Off
paid company holidays
Parental leave
Job Description
America's Best is a prominent brand under the umbrella of National Vision, one of the largest optical retailers across the United States. With a footprint that boasts over 1,000 stores nationwide, America's Best continues to expand its presence by delivering a comprehensive optical experience that seamlessly blends eyewear and eye care. The brand is well-known for providing quality eye care and affordable eyewear solutions under one roof, striking an excellent balance between service and cost. Customers enjoy access to comprehensive eye exams, a wide range of stylish frames, and the latest advancements in lens technology, ensuring they receive both the... Show More
Job Requirements
- High school diploma or equivalent
- 0-2 years related experience or training preferred
- Experience handling multiple phone lines preferred
- Strong customer service skills required
- Strong organizational skills required
Job Qualifications
- Experience as a receptionist, front office representative or similar role preferred but not required
- 0-2 years related experience or training preferred
- Experience handling multiple phone lines preferred
- Strong customer service skills required
- Strong organizational skills required
- High School Diploma or equivalent
Job Duties
- Ensures high quality customer service while following all safety protocols
- Ensures a smooth flow of customers through the store
- Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol
- Processes and understands managed care plans while obtaining document information from the insurance company as needed
- Provides customers basic and accurate information
- Schedules and confirms appointments, follow-up visits and classes
- Files all patient records daily and pulls patient files for the next day's appointments
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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