Front Desk Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $21.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
Sick Time
Paid federal holidays

Job Description

CardioOne is a pioneering healthcare organization dedicated to partnering with independent cardiologists across the United States to deliver innovative and value-based cardiology care solutions. The company’s mission centers on improving patient outcomes while reducing healthcare costs through advanced and sustainable cardiology practices. By fostering collaboration with physician partners, CardioOne empowers specialists to thrive amid the transition to value-based care models, which emphasize quality and efficiency in treatment rather than volume. Known for its supportive and dynamic work culture, CardioOne offers employees a positive work environment that combines excellent working conditions with competitive compensation packages. With comprehensive benefits including medical, dental,... Show More

Job Requirements

  • High school diploma or equivalent
  • Proven experience in a customer service or receptionist role
  • Familiarity with medical terminology
  • Proficiency in scheduling software and electronic health records systems
  • Strong communication skills
  • Ability to multitask in a busy environment
  • Attention to detail
  • Professional appearance

Job Qualifications

  • High school diploma or equivalent
  • Proven experience as a receptionist or in a customer service role, preferably in a healthcare setting
  • Familiarity with medical terminology and procedures
  • Strong interpersonal and communication skills
  • Proficiency in using scheduling software, electronic health records (EHR) systems, and basic office software (e.g., Microsoft Office)
  • Excellent organizational skills and attention to detail
  • Ability to multitask and handle a fast-paced environment
  • Empathetic and patient-focused approach
  • Professional appearance and demeanor
  • Athena experience preferred

Job Duties

  • Warmly greet patients and visitors as they arrive
  • Oversee front desk operations of the New Hampshire office
  • Assist with the check-in process, verifying patient information and insurance details
  • Manage the appointment calendar using scheduling software, ensuring optimal time utilization and minimizing patient wait times
  • Coordinate appointments for new and returning patients and reschedule or cancel them when needed
  • Answer incoming phone calls and respond to emails in a courteous and professional manner
  • Address patient inquiries, provide information about services, and assist with prescription refill requests

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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