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United Urology Group

Front Desk Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $20.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Corporate discounts
Paid Time Off
competitive salary

Job Description

United Urology Group is a leading healthcare provider specializing in urologic care, committed to delivering compassionate and high-quality medical services to patients. With a strong emphasis on teamwork, integrity, and diversity, United Urology Group fosters a supportive work environment where employees are valued as a vital part of the mission to improve patient outcomes. The group combines expert knowledge, cutting-edge technology, and a cohesive approach to urologic care, ensuring patients have access to experienced specialists and a comprehensive range of treatments and therapies. United Urology Group prioritizes a positive work-life balance for its staff, offering competitive salaries and a friendly,... Show More

Job Requirements

  • minimum high school diploma or GED
  • at least two years of front office experience in a medical setting
  • 1 to 2 years of customer service experience
  • ability to travel to other sites as necessary
  • ability to sit, stand, and walk throughout the day
  • capable of stooping, bending, speaking, and listening intermittently
  • frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds

Job Qualifications

  • minimum high school diploma or GED required
  • minimum of two years of front office experience, preferably in a medical setting
  • 1 - 2 years of customer service experience
  • excellent customer service skills
  • attention to detail and willingness to learn
  • proficient knowledge of medical terminology, ICD-9, and CPT-4 codes
  • strong communication skills, both verbal and written
  • proficient computer software and database skills
  • comfortable working in a fast-paced environment
  • very comfortable asking probing questions to patients
  • must demonstrate a caring, compassionate, and patient attitude
  • maintain HIPAA compliance
  • multitasking and proactive problem-solving skills
  • ability to type 40 words per minute

Job Duties

  • create a positive and professional first impression of the practice and show patients a caring attitude
  • schedule appointments and assist with scheduling additional testing directed by the physician
  • ensure all required patient paperwork is compiled for the day’s appointments
  • collect co-pays and past balances at check-in and enter them into the batch for the day in Practice Management
  • review for completeness and accuracy and enter required patient demographics and clinical information into Practice Management and EHR
  • scan the patient’s driver’s license and insurance card front and back into Ntierprise
  • ensure all required referrals are obtained, scanned into the EMR, and linked to that day's appointment within Practice Management
  • reconcile payment batches at the end of every day and turn them in to the Site Manager
  • schedule follow-up procedures and coordinate any local ASC cases
  • assist patients with the completion of the Phreesia registration system
  • travel to other sites within a reasonable geographic region as required

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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