Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.75 - $17.75
Work Schedule
Day Shifts
Benefits
Part-time schedule
Professional development opportunities
supportive work environment
Flexible working hours
employee recognition programs
Job Description
The hiring establishment is a medical office providing patient care and administrative support services. This office is dedicated to creating a welcoming environment for patients by offering professional, compassionate, and highly organized front desk services. The overall goal is to ensure smooth and efficient patient flow through the clinic, accurate scheduling, and maintaining up-to-date patient information while delivering excellent customer service. As a part-time employer, this opportunity is ideal for individuals seeking a flexible schedule, specifically on Wednesdays, Thursdays, and Fridays.
The role of the Front Desk Receptionist is pivotal in the daily operations of this medical office. T... Show More
The role of the Front Desk Receptionist is pivotal in the daily operations of this medical office. T... Show More
Job Requirements
- High school diploma or equivalent
- Minimum two years customer service experience
- Preferably medical office experience
- Strong communication skills
- Ability to perform accurate data entry
- Ability to multitask and work in a team environment
- Must demonstrate empathy and professionalism
- Ability to stay composed under pressure
Job Qualifications
- High school diploma or equivalent
- Two years minimum experience in customer service
- Medical office experience preferred
- Excellent customer service and communication skills
- Accurate data entry skills
- Ability to work effectively as a team member
- Ability to manage multiple tasks simultaneously
- Strong organization with attention to detail
- Empathetic personality with concern and respect for patients' needs
- Composure under pressure
Job Duties
- Greet and check in patients with a smile and eye contact before the patient reaches the desk if possible
- Obtain and update patient demographic information, including scanning insurance cards
- Print patient demographic pages for signature and financial policy acknowledgement
- Provide patients with privacy notices
- Place patient charts in the bin for clinic staff to pick up
- Check patients out by scheduling next appointments or recalls, entering charges, payments, and adjustments
- Process end-of-day reports and deposits, fax or file accordingly
- Follow up with patients who did not show for appointments according to guidelines
- Assist with general office duties and other tasks as requested
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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