Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $23.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program
Flexible Schedule
Job Description
The Los Angeles Cancer Network (LACN) is a distinguished healthcare organization dedicated to providing exceptional cancer care to patients across the Los Angeles area. Committed to excellence in oncology treatment, LACN focuses on delivering individualized care plans that are tailored to each patient’s unique condition, age, and medical history. As a community-centered network, LACN’s mission is not only to treat but to educate and support patients and their families throughout their cancer journey. By integrating the latest advances in cancer research and therapies, LACN ensures patients have access to state-of-the-art treatments and clinical trials. The organization partners with OneOncology, a... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in front desk or administrative role preferred
- familiarity with medical terminology related to oncology and hematology preferred
- ability to handle cash transactions accurately
- strong verbal and written communication skills
- ability to multitask and work in a fast-paced environment
- ability to maintain patient confidentiality
- proficiency in basic computer applications
- ability to communicate effectively with diverse patient populations
- emotional stability to cope with human suffering and stress
Job Qualifications
- Great customer service skills
- medical terminology-oncology/hematology specific
- bilingual in Spanish/English preferred
- basic computer knowledge
- previous oncology/hematology experience preferred
Job Duties
- Greet and direct patients and visitors
- gate keeping
- patient registration/check-out
- collect co-payments and deductibles
- reconcile daily cash report
- schedule and update patient appointments, blood transfusions, and diagnostic tests
- answer telephone and respond to inquiries
- maintain supplies and cleanliness of the front office
- ensure maintenance of patient confidentiality
- demonstrate exceptional customer service skills
- accurately document in the EMR system
- train new hires on process and procedures
- maintain accurate records for all appointments
- sort incoming mail
- verify patient’s insurance information and update billing staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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