Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.25 - $18.25
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Rewarding Work Culture
Mentoring opportunities
Training opportunities
Medical insurance
Dental Insurance
Vision Insurance
discounted hotel stays
Holiday pay
Vacation pay
Complimentary Meals
Uniform cleaning
Discounted parking
401K with company match
Job Description
Four Seasons Hotels and Resorts is a world-renowned luxury hospitality company recognized for delivering exceptional guest experiences through service excellence and attention to detail. As a global brand with properties in many key cities around the world, Four Seasons has built a reputation anchored in genuine care, personalized service, and a commitment to quality that transcends the typical hospitality experience. The company places a strong emphasis on employee development and cultivating a workplace culture that fosters respect, collaboration, and continuous improvement. Four Seasons understands that their staff are the heart of the organization and strive to create a positive employee... Show More
Job Requirements
- Minimum two years experience in luxury hospitality or customer service
- Knowledge of OPERA required
- Ability to multi-task on several tasks at once
- Work authorization in the United States required
- Ability to work flexible hours including mornings, evenings, weekends, and holidays
- Excellent communication skills
- High school diploma or equivalent
Job Qualifications
- Minimum two years experience in luxury hospitality or customer service
- Knowledge of OPERA property management system
- Strong multitasking and organizational skills
- Excellent communication and interpersonal skills
- Ability to work flexible shifts including mornings, evenings, weekends, and holidays
- Work authorization in the United States
- High school diploma or equivalent
Job Duties
- Greet and welcome guests with professionalism and warmth
- Manage guest check-in and check-out processes efficiently
- Handle reservations and guest inquiries using OPERA system
- Coordinate with housekeeping, concierge, and other hotel departments to ensure guest satisfaction
- Maintain accurate guest records and billing information
- Address guest concerns promptly and effectively
- Perform administrative tasks related to front desk operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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