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OneOncology

Front Desk Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.50 - $21.00
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Benefits

Tuition Reimbursement
Health Insurance
Dental Insurance
Vision Insurance
Corporate discounts
Paid Time Off

Job Description

United Urology Group (UUG) is a leading healthcare provider specializing in comprehensive urologic care. Established with a commitment to excellence, UUG is dedicated to delivering patient-centered medical services through a team of highly skilled specialists and healthcare professionals. The organization emphasizes advanced technology and evidence-based practices to diagnose, treat, and support patients with various urologic conditions. Known for its compassionate approach and collaborative culture, UUG fosters an environment where diversity, integrity, and teamwork thrive. Employees at United Urology Group are fundamental to its mission of improving patient outcomes and enhancing quality of life through superior urologic treatment and care.
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Job Requirements

  • Minimum high school diploma or GED
  • Two years of front office experience, preferably medical
  • One to two years of customer service experience
  • Ability to travel to other sites as necessary

Job Qualifications

  • Minimum high school diploma or GED
  • Minimum two years of front office experience, preferably in a medical setting
  • One to two years of customer service experience
  • Excellent customer service skills
  • Attention to detail and willingness to learn
  • Proficient knowledge of medical terminology, ICD-9, and CPT-4 codes
  • Strong verbal and written communication skills
  • Proficient computer software and database skills
  • Ability to work comfortably in a fast-paced environment
  • Ability to ask probing questions to patients
  • Demonstrated caring, compassionate, and patient attitude
  • Maintain HIPAA compliance
  • Multitasking and proactive problem-solving skills

Job Duties

  • Create a positive and professional first impression of the practice
  • Schedule appointments and assist with additional testing scheduling directed by physicians
  • Compile all required patient paperwork for daily appointments
  • Collect co-pays and past balances at check-in and enter payments into practice management system
  • Review and enter patient demographics and clinical information into practice management and EHR
  • Scan patient driver’s license and insurance cards into the system
  • Obtain, scan, and link required referrals to daily appointments
  • Reconcile payment batches at the end of each day and submit to site manager
  • Schedule follow-up procedures and coordinate local ASC cases
  • Assist patients with completion of Phreesia registration system
  • Travel to other sites within a reasonable geographic region as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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