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United Urology Group

Front Desk Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $20.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Corporate discounts
Paid Time Off

Job Description

United Urology Group is a prominent healthcare organization specializing in urologic care, dedicated to providing patients with access to experienced specialists, advanced medical technology, and a professional healthcare team. As a leading provider in the urology field, United Urology Group emphasizes compassionate, patient-centered care while fostering an environment built on teamwork, integrity, and diversity. The group takes pride in supporting its employees as a core part of its mission, ensuring that every team member has the opportunity to positively impact patients' lives through quality urologic services. United Urology Group offers competitive salaries, a healthy work-life balance, and an inclusive culture... Show More

Job Requirements

  • minimum high school diploma or GED
  • two years of front office experience preferably in a medical setting
  • one to two years of customer service experience
  • ability to travel to other sites as necessary
  • able to sit, stand, and walk throughout the day
  • intermittently required to stoop, bend, speak, and listen
  • frequently lift or move up to 10 pounds and occasionally lift or move up to 25 pounds

Job Qualifications

  • minimum high school diploma or GED
  • minimum two years of front office experience preferably in a medical setting
  • one to two years of customer service
  • excellent customer service skills
  • attention to detail and willingness to learn
  • proficient knowledge of medical terminology, ICD-9, and CPT-4 codes
  • strong verbal and written communication skills
  • proficient computer software and database skills
  • comfortable working in a fast-paced environment
  • ability to ask probing questions to patients
  • caring, compassionate, and patient attitude
  • maintain HIPAA compliance
  • multitasking and proactive problem-solving skills
  • ability to type 40 words per minute

Job Duties

  • create a positive and professional first impression of the practice to show patients a caring attitude
  • schedule appointments and assist with additional testing as directed by the physician
  • ensure all required patient paperwork is compiled for daily appointments
  • collect co-pays and past balances at check-in and enter into daily batch in practice management
  • review, enter patient demographics and clinical information into practice management and electronic health records
  • scan patient's driver's license and insurance cards into the system
  • ensure required referrals are obtained, scanned, and linked to appointments within practice management
  • reconcile payment batches daily and submit to site manager
  • schedule follow-up procedures and coordinate local ambulatory surgery center cases
  • assist patients with the completion of the registration system
  • travel to other sites within a reasonable geographic region as required

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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