Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Life insurance
Disability insurance
401(k) plan with Company Match
Employee Discount Program
Paid Time Off
Paid holidays
Job Description
Our medical practice is a well-established healthcare facility dedicated to providing exceptional patient care and support services in a fast-paced medical environment. We prioritize efficient administrative operations, compassionate patient interactions, and maintaining up-to-date medical records to deliver a seamless healthcare experience for every individual who walks through our doors. With a focus on collaborative teamwork and professional development, our practice offers a supportive and dynamic workplace for healthcare professionals and administrative staff alike. Our front desk team is integral to ensuring smooth patient flow and coordinated communication among healthcare providers, patients, and insurance companies. We believe in fostering a workplace... Show More
Job Requirements
- high school diploma or ged equivalent
- 2+ years of administrative support experience in a medical environment preferred
- knowledge of health insurance processes, including pre-authorization, insurance verification, and medical terminology required
- excellent customer service and interpersonal skills
- ability to establish and maintain effective working relationships with patients, coworkers, and the public
- strong communication, multi-tasking, and problem-solving skills
- ability to thrive in a fast-paced and demanding work environment
- strong attention to detail and commitment to patient satisfaction
- ability to maintain confidentiality and uphold hipaa compliance at all times
- sound judgment and discretion in handling sensitive information
- team-oriented mindset, flexibility, and a willingness to learn
- proficiency with microsoft office suite (word, excel, outlook) and general computer systems
Job Qualifications
- high school diploma or ged equivalent
- 2+ years of administrative support experience in a medical environment preferred
- knowledge of health insurance processes, including pre-authorization, insurance verification, and medical terminology required
- excellent customer service and interpersonal skills
- strong communication, multi-tasking, and problem-solving skills
- ability to maintain confidentiality and uphold HIPAA compliance
- proficiency with microsoft office suite (word, excel, outlook) and general computer systems
- team-oriented mindset, flexibility, and a willingness to learn
Job Duties
- greet patients upon arrival and address questions and concerns
- answer incoming calls, provide information, transfer calls, and take messages as needed
- schedule appointments and manage multiple provider calendars
- register new patients and update existing patient demographics and financial information
- facilitate patient flow by notifying providers of arrivals, monitoring delays, and communicating updates to patients and staff
- maintain and update patient records through data entry, faxing, and scanning
- collect payments, including deductibles, coinsurance, balances, copays, and sales of OTC items
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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