Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
prescription drug coverage
Company paid term life insurance
long-term disability
Supplemental insurance benefits
Employee assistance program
Retirement Plan
Paid Time Off
Paid holidays
Career development programs
Job Description
SightMD is a rapidly expanding integrated ophthalmic provider group dedicated to delivering exceptional eye care services across multiple states including New York, New Jersey, Pennsylvania, Connecticut, and Massachusetts. The organization boasts a robust network of over 127 eye care providers spread across 60 convenient locations. With a legacy spanning more than 50 years, SightMD has built a reputation for excellence, innovation, and commitment to patient care. This well-established healthcare group focuses on enhancing the lives of patients by providing comprehensive eye care solutions within a supportive and professional environment. SightMD continually seeks to expand its team with passionate individuals eager... Show More
Job Requirements
- high school diploma or equivalent
- one (1) year of experience in a medical office or customer service environment
- strong customer service skills
- excellent organizational skills
- time management skills
- multitasking abilities
- problem-solving skills with attention to detail
- basic computer proficiency
Job Qualifications
- high school diploma or equivalent required
- one (1) year of experience in a medical office or customer service environment
- strong customer service skills with a professional and friendly demeanor
- excellent organizational, time management, and multitasking abilities
- skilled in problem-solving with attention to detail
- basic computer proficiency
Job Duties
- greet patients upon arrival with a professional, courteous, and welcoming demeanor
- register new patients and verify billing, insurance, and demographic information at each visit
- inform patients of office procedures, policies, and documentation requirements while ensuring HIPAA compliance
- keep patients updated during their visit regarding wait times or scheduling changes
- answer incoming calls, route them appropriately, and maintain prompt, professional communication
- schedule, reschedule, and confirm appointments in accordance with physician availability
- follow up on no-shows and cancellations per practice policy and ensure proper appointment follow-up
- manage online scheduling platforms, address inquiries, and assist patients in using these tools
- verify insurance eligibility and obtain prior authorizations or necessary external reports
- ensure all referrals and required patient documentation are on file before visits
- assist with billing, coding, and insurance documentation as needed
- open and close the clinic as needed, ensuring readiness and security
- accurately collect and reconcile daily payments, including copays, deductibles, and outstanding balances
- maintain and manage patient records with a high level of accuracy and confidentiality
- monitor and respond to emails, and utilize shared digital tools such as Google Drive to stay updated
- stay knowledgeable of monthly promotions and communicate them to patients
- educate patients on audiology services, promote related services/products, and adhere to audiology-related policies where applicable
- keep the reception area clean and organized, including arranging chairs, updating magazines, and clearing personal items
- actively participate in ongoing education and training through classes, webinars, or other professional development opportunities
- maintain strict adherence to HIPAA regulations by safeguarding patient privacy and ensuring the confidentiality of all health information
- perform additional tasks assigned by the supervisor
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter