Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Company-paid Life Insurance
long-term disability
Medical Coverage
dental coverage
vision coverage
401(k) retirement plan
Discounted vacation stays
Paid Time Off
Job Description
Capital Vacations is a distinguished company dedicated to creating exceptional vacation experiences for its members and guests. Located in the scenic area of Pigeon Forge, Tennessee, Capital Vacations is committed to excellence and customer satisfaction in the hospitality and vacation ownership industry. The company takes pride in its ability to provide personalized services that make vacations unforgettable, ranging from welcoming guests to coordinating various aspects of their stay, ensuring every detail is managed with care and professionalism. Capital Vacations is not just a workplace but a community that values teamwork, growth, and a passion for delivering memorable experiences. With a... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Ability to handle multiple tasks efficiently
- Strong interpersonal skills
- Professional appearance
- Availability for daytime hours including weekends and most holidays
Job Qualifications
- Strong customer service skills
- Excellent communication abilities
- Ability to multitask in a fast-paced environment
- Professional and friendly demeanor
- Detail-oriented approach
- Availability to work weekends and holidays
Job Duties
- Welcome and check in guests, ensuring a smooth arrival experience
- Assist with payments, reservations, and itinerary planning for local attractions
- Provide area information, directions, and show details
- Coordinate with vendors for entertainment, dining, and lodging
- Prepare and distribute vouchers for shows and restaurants
- Communicate updates to Sales Managers and Admin Leads
- Maintain accurate daily reports and tour profiles
- Keep the lobby clean and stocked with materials
- Deliver exceptional customer service and resolve guest concerns
- Other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in:
Jobs By Filter
Similar Jobs