Front Desk Receptionist

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
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Work Schedule

Fixed Shifts
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Benefits

Purpose-driven work
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
401k
Referral bonuses

Job Description

Serenity Healthcare is a pioneering company in the mental health sector dedicated to redefining mental wellness through innovative technology and evidence-based care. As a leader in this field, Serenity Healthcare focuses on helping patients who have struggled to find success with traditional treatments, offering them new hope and avenues toward recovery. The company is driven by a mission to empower individuals to take back control of their lives by providing compassionate, effective, and personalized care. The organization fosters a supportive environment where teamwork and continuous learning are highly valued, ensuring that both patients and staff thrive in a welcoming, progressive... Show More

Job Requirements

  • High school diploma or GED
  • 1+ year of customer-facing experience (retail, hospitality, etc.)
  • ability to multitask and stay calm under pressure
  • comfort using email, calendars, and scheduling systems
  • willingness to learn healthcare protocols and privacy practices
  • strong communication skills
  • people-first attitude

Job Qualifications

  • A people-first attitude with great communication skills
  • ability to multitask and stay calm under pressure
  • comfort using email, calendars, and scheduling systems
  • willingness to learn healthcare protocols and privacy practices
  • 1+ year of customer-facing experience (retail, hospitality, etc.)
  • high school diploma or GED

Job Duties

  • Greet every patient with warmth and professionalism
  • manage check-in/check-out, verify info, and assist with forms
  • answer phones and emails with clarity, kindness, and accuracy
  • schedule and confirm appointments
  • keep front desk area clean, calm, and welcoming
  • use digital tools and office systems efficiently
  • support teammates and adapt as needs shift

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location