Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $21.00
Benefits
Tuition Reimbursement
Health Insurance
Dental Insurance
Vision Insurance
Corporate discounts
Paid Time Off
competitive salary
Job Description
United Urology Group (UUG) is a leading healthcare organization specializing in comprehensive urologic care, dedicated to improving the lives of patients through expert medical services and patient-centered treatment options. With a reputation for excellence and innovation, UUG provides access to experienced urologic specialists equipped with the latest advancements in medical technology. The group supports a collaborative environment where compassion, teamwork, integrity, and diversity are core values that drive the quality of care delivered to patients. UUG fosters a supportive culture for its employees, focusing on work-life balance, competitive salaries, and robust benefits to ensure a positive and rewarding workplace experience.... Show More
Job Requirements
- minimum high school diploma or GED
- at least two years of front office experience, preferably medical
- one to two years of customer service experience
- ability to demonstrate excellent customer service
- attention to detail
- willingness to learn
- familiarity with medical terminology, ICD-9, CPT-4 codes
- strong communication skills both verbal and written
- proficiency in computer software and databases
- ability to work in fast-paced environments
- comfort in asking probing questions
- must demonstrate caring, compassionate, patient attitude
- knowledge of HIPAA compliance
- capability to multitask and problem-solve proactively
- typing speed of 40 words per minute
- ability to travel to other sites as necessary
Job Qualifications
- minimum high school diploma or GED
- minimum of two years of front office experience preferably in a medical setting
- one to two years of customer service experience
- excellent customer service skills
- attention to detail and willingness to learn
- proficient knowledge of medical terminology, ICD-9, and CPT-4 codes
- strong verbal and written communication skills
- proficient computer software and database skills
- ability to work in a fast-paced environment
- comfortable asking probing questions to patients
- caring, compassionate, and patient attitude
- knowledge of HIPAA compliance
- multitasking and proactive problem-solving skills
- ability to type 40 words per minute
Job Duties
- create a positive and professional first impression of the practice and demonstrate a caring attitude
- schedule appointments and assist with scheduling additional testing directed by physicians
- ensure all required patient paperwork is compiled for daily appointments
- collect co-pays and past balances and enter them in the daily batch in Practice Management
- review for completeness and accuracy and enter required patient demographics and clinical information into Practice Management and EHR
- scan patient’s driver’s license and insurance cards into Ntierprise
- ensure all required referrals are obtained, scanned into EMR, and linked to appointments
- reconcile payment batches daily and submit to Site Manager
- schedule follow-up procedures and coordinate local ASC cases
- assist patients with Phreesia registration system
- travel to other sites within a reasonable geographic region as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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