Front Desk Receptionist

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
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Work Schedule

Fixed Shifts
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Benefits

Purpose-driven work
Paid Time Off
Paid holidays
Health Insurance
Dental Insurance
Vision Insurance
401k
Referral bonuses

Job Description

Serenity Healthcare is a trailblazer in the mental health care industry, dedicated to providing innovative and evidence-based treatment options to patients who have not found success with traditional mental health therapies. As a company, Serenity Healthcare is committed to redefining mental wellness. By leveraging cutting-edge technology and patient-centric care approaches, Serenity creates an environment where individuals regain control over their lives. This forward-thinking mental health provider focuses on delivering compassionate care that fosters healing and personal growth. The organization's mission is deeply centered on making a meaningful difference in the lives of their patients, which drives a supportive and purposeful... Show More

Job Requirements

  • High school diploma or GED
  • at least 1 year of customer-facing experience in retail, hospitality, or similar fast-paced service
  • strong communication skills
  • ability to multitask and stay calm under pressure
  • basic proficiency with email, calendar, and scheduling software
  • willingness to learn healthcare protocols and privacy practices

Job Qualifications

  • A people-first attitude with great communication skills
  • ability to multitask and stay calm under pressure
  • comfort using email, calendars, and scheduling systems
  • willingness to learn healthcare protocols and privacy practices
  • 1+ year of customer-facing experience (retail, hospitality, etc.)
  • high school diploma or GED

Job Duties

  • Greet every patient with warmth and professionalism
  • manage check-in/check-out, verify info, and assist with forms
  • answer phones and emails with clarity, kindness, and accuracy
  • schedule and confirm appointments
  • keep front desk area clean, calm, and welcoming
  • use digital tools and office systems efficiently
  • support teammates and adapt as needs shift

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location