Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Retirement Plan
Company paid Short Term Disability
long term disability
Job Description
Oak Hammock at the University of Florida is a prominent Life Plan Community located in Gainesville, Florida, dedicated to providing an exceptional living experience for seniors. This community offers a full spectrum of health care services including independent living, assisted living, specialized memory support, and skilled nursing services. Residents benefit from a comfortable and convenient lifestyle enriched with numerous services and amenities focused on promoting optimal wellbeing. Oak Hammock's partnership with the University of Florida creates unique opportunities for community members including access to university discounts and resources, making it a distinguished place to live and work in Gainesville.
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Job Requirements
- High school diploma or equivalent
- At least 1 year of customer service experience, preferably in a healthcare setting
- Proficiency in Microsoft Office Suite
- Ability to learn and use various computer software applications
- Strong organizational and multitasking abilities
- Clear and professional communication skills
- Ability to collaborate effectively with residents and colleagues
- Must have a valid Florida driver’s license and maintain a good driving record
Job Qualifications
- High school diploma or equivalent
- 1 year of experience in customer service, preferably in a health-care environment
- Proficiency with Microsoft Office Suite including Word, Excel, and Outlook
- Knowledge of various computer software applications and ability to learn new software
- Strong multitasking and organizational skills
- Clear, professional speaking voice
- Ability to work cooperatively with residents, family members, team members, and external partners
- Valid Florida driver’s license with good driving record
Job Duties
- Provide welcoming and excellent customer service to all residents, team members, and guests
- Greet and direct visitors upon arrival
- Direct incoming phone calls and relay timely messages to the appropriate personnel
- Answer general questions by providing accurate information
- Provide lost and found services for residents
- Serve as liaison for administrative offices and appointments
- Maintain confidentiality of members’ personal health information
- Perform all other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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