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OneOncology

Front Desk Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $20.00
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Paid Time Off
Corporate discounts

Job Description

United Urology Group (UUG) is a leading healthcare provider specializing in comprehensive urologic care. Established as a trusted name in the field of urology, UUG is dedicated to delivering compassionate, patient-centered care through a team of experienced specialists, advanced technologies, and a cohesive approach to treatment. As a company, UUG prides itself on cultivating a workplace environment that values diversity, integrity, teamwork, and compassion, ensuring employees feel welcomed, supported, and empowered to contribute meaningfully to the lives of their patients.

United Urology Group understands that its employees are the foundation of its success. With a culture that fosters profession... Show More

Job Requirements

  • Able to sit, stand and or walk throughout the day
  • intermittently required to stoop, bend, speak, and listen
  • frequently lift and or move up to 10 pounds and occasionally lift and or move up to 25 pounds
  • ability to travel to other sites as necessary
  • minimum high school diploma or GED
  • minimum of two years of front office experience, preferably in a medical setting
  • 1 - 2 years of customer service
  • ability to type 40 words per minute
  • maintain HIPAA compliance

Job Qualifications

  • Minimum high school diploma or GED
  • minimum of two years of front office experience, preferably in a medical setting
  • 1 - 2 years of customer service
  • excellent customer service skills
  • attention to detail and willingness to learn
  • proficient knowledge of medical terminology, ICD-9, and CPT-4 codes
  • strong communication skills, both verbal and written
  • proficient computer software and database skills
  • comfortable working in a fast-paced environment
  • ability to ask probing questions to patients
  • must demonstrate a caring, compassionate, and patient attitude
  • maintain HIPAA compliance
  • multitasking and proactive problem-solving skills
  • ability to type 40 words per minute

Job Duties

  • Create a positive and professional first impression of the practice and show patients a caring attitude
  • schedule appointments and assist with scheduling any additional testing directed by the physician
  • ensure all required patient paperwork is compiled for that day’s appointments
  • collect co-pays and past balances at check-in and enter them into the batch for the day in Practice Management
  • review for completeness and accuracy and enter required patient demographics and clinical information into Practice Management and EHR
  • scan the patient’s driver’s license and insurance card(s) front and back into Ntierprise
  • ensure all required referrals are obtained, scanned into the EMR, and linked to that day’s appointment within Practice Management
  • reconcile payment batches at the end of every day and turn them in to the Site Manager
  • schedule follow-up procedures and coordinate any local ASC cases
  • assist patients with the completion of the Phreesia registration system
  • travel to other sites within a reasonable geographic region as required

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location