Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
Employee Discounts
Retirement Plan
Job Description
Fraser Eye Care Center is a prominent and thriving medical practice specializing in providing high-quality, state-of-the-art ophthalmology services to communities across Michigan. With several office locations including Commerce Township, Fraser, Port Huron, Rochester Hills, Royal Oak, and Warren, Fraser Eye Care Center is committed to delivering excellence in patient care. This dedication to quality healthcare has made Fraser Eye Care a trusted and respected name in the field of eye care. Their team of skilled professionals works collaboratively to ensure each patient receives personalized attention and an optimal clinical experience. The practice employs advanced medical technologies and innovative treatment approaches... Show More
Job Requirements
- high school diploma or equivalent
- 1-2 years of experience in a medical office or healthcare setting preferred
- strong communication skills
- proficiency with emr and scheduling software
- ability to multitask and handle a fast-paced environment
- willing to stand for long periods
- reliable transportation for multiple locations
- willingness to rotate responsibilities between front desk and call center
Job Qualifications
- high school diploma or equivalent required
- additional education or medical office training is a plus
- 1-2 years of previous experience in a medical office or healthcare setting is preferred
- strong interpersonal and communication skills
- proficiency in using electronic medical records (emr), scheduling software, and basic computer skills
- ability to multitask and work in a fast-paced environment
- knowledge of medical terminology is a plus
- ability to stand for extended periods of time while performing front desk duties
- willing to rotate between the front desk and call center
- reliable transportation to be able to work at multiple fraser eye care center office locations
Job Duties
- greet patients and visitors with a warm and welcoming demeanor
- register new patients and update existing patient information in our practice management system
- verify patient insurance information
- answer phone calls in a high-volume call center, triage, route calls to appropriate staff, schedule appointments, and take messages when necessary
- contact patients to remind them of upcoming appointments
- process patient payments accurately and provide receipts
- balance payments received at the end of each day
- manage incoming patient referrals and requests for medical records
- run daily and weekly reports
- maintain a clean and organized front desk area
- always ensure patient confidentiality and privacy
- assist patients with inquiries, forms, and any other administrative support they may need
- collaborate with medical staff to ensure a seamless patient experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter