Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $21.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Paid holidays
Job Description
CardioOne is a leading healthcare partner that collaborates with independent cardiologists to deliver innovative and value-based cardiology solutions that improve patient outcomes while efficiently managing costs. The company excels in helping physician partners succeed in the evolving landscape of value-based healthcare. Known for its excellent work environment and employee-centric culture, CardioOne offers competitive compensation and benefits designed to support the well-being and growth of its employees. Their comprehensive benefits package includes medical, dental, vision insurance, and a 401k plan with company match for eligible employees. Furthermore, CardioOne promotes work-life balance by providing personal time off (PTO) and sick leave to... Show More
Job Requirements
- High school diploma or equivalent
- Proven experience as a receptionist or in a customer service role, preferably in a healthcare setting
- Familiarity with medical terminology and procedures
- Strong interpersonal and communication skills
- Proficiency in using scheduling software, electronic health records (EHR) systems, and basic office software
- Excellent organizational skills and attention to detail
- Ability to multitask and handle a fast-paced environment
- Empathetic and patient-focused approach
- Professional appearance and demeanor
Job Qualifications
- High school diploma or equivalent
- Proven experience as a receptionist or in a customer service role, preferably in a healthcare setting
- Familiarity with medical terminology and procedures
- Strong interpersonal and communication skills
- Proficiency in using scheduling software, electronic health records (EHR) systems, and basic office software (e.g., Microsoft Office)
- Excellent organizational skills and attention to detail
- Ability to multitask and handle a fast-paced environment
- Empathetic and patient-focused approach
- Professional appearance and demeanor
- Athena experience preferred
Job Duties
- Warmly greet patients and visitors as they arrive
- Oversee front desk operations of the New Hampshire office
- Assist with the check-in process, verifying patient information and insurance details
- Manage the appointment calendar using scheduling software, ensuring optimal time utilization and minimizing patient wait times
- Coordinate appointments for new and returning patients and reschedule or cancel them when needed
- Answer incoming phone calls and respond to emails in a courteous and professional manner
- Address patient inquiries, provide information about services, and assist with prescription refill requests
- Collect and update patient demographic and insurance information accurately
- Verify insurance coverage and ensure necessary documentation is complete
- Maintain and update patient records, ensuring accuracy and confidentiality
- Organize and file medical documents, test results, and correspondence
- Keep the waiting area clean and organized, ensuring patients are comfortable while waiting
- Monitor the flow of patients in the waiting area and inform medical staff of any delays or emergencies
- Enter patient information, appointments, and other relevant data into the office's electronic health records (EHR) system to maintain accurate and up to date records
- Work closely with medical staff, nurses, and other administrative personnel to ensure a seamless patient experience
- Maintain patient confidentiality and adhere to privacy regulations, such as HIPAA
- Handle patient concerns and complaints in a professional and empathetic manner
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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