Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $23.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Flexible Schedule
Job Description
The Los Angeles Cancer Network (LACN) is a distinguished healthcare organization dedicated to providing exceptional cancer care to patients in the Los Angeles area. Our mission centers around delivering individualized treatment plans composed of the latest and most effective advances in cancer care, supported by compassion and thoughtful consideration for each patient’s unique circumstances. As part of our commitment to excellence, we focus on patient education, support, and empowerment throughout every stage of their treatment journey. LACN strongly advocates for early detection through proactive screening and incorporates innovative treatment options, often facilitated by our active involvement in groundbreaking clinical research.<... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in a medical receptionist or front desk role preferred
- strong verbal and written communication skills
- ability to maintain emotional stability in stressful healthcare situations
- ability to multitask efficiently
- ability to collaborate and organize work to meet deadlines
- ability to use electronic medical records systems
- ability to maintain patient confidentiality
Job Qualifications
- Great customer service skills
- medical terminology knowledge specific to oncology and hematology
- bilingual in Spanish and English preferred
- basic computer knowledge
- previous oncology and hematology experience preferred
Job Duties
- Greet and direct patients and visitors
- gate keeping
- patient registration and check-out
- collect co-payments and deductibles and reconcile daily cash report
- schedule and update patient appointments, blood transfusions, and diagnostic tests according to established protocol
- answer telephone and respond to inquiries, direct callers or initiate triage messages for medical staff response, recording accurate messages
- maintain supplies and cleanliness of the front office
- ensure maintenance of patient confidentiality
- demonstrate exceptional customer service skills
- accurately document in the EMR system
- train new hires on office processes and procedures
- maintain accurate records of all scheduled appointments
- sort incoming mail
- verify patient's insurance information and update billing staff of any changes
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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