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OneOncology

Front Desk Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $21.00
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Corporate discounts
Paid Time Off
Retirement Plan

Job Description

United Urology Group (UUG) is a leading healthcare provider specializing in urologic care, committed to delivering compassionate, patient-centered treatment through a multidisciplinary team of experienced specialists and healthcare professionals. UUG operates with a strong emphasis on integrity, teamwork, and diversity, fostering an environment where employees are valued and empowered to make a meaningful impact on patients’ lives. The organization combines advanced technology methods with a cohesive and comprehensive care approach to ensure each patient receives tailored and effective urologic therapies. With competitive salaries, an excellent work-life balance, and weekends off, UUG promotes both professional and personal well-being among its staff.... Show More

Job Requirements

  • Minimum high school diploma or GED
  • at least two years of front office experience preferably in a medical environment
  • one to two years of customer service experience
  • strong communication skills both verbal and written
  • proficiency in medical terminology and coding
  • ability to work independently and in fast-paced environments
  • must demonstrate care, compassion, and patient-oriented attitude
  • proficiency with computer software and databases
  • compliance with HIPAA regulations
  • ability to travel to other practice sites within the region

Job Qualifications

  • Minimum high school diploma or GED
  • minimum of two years of front office experience preferably in a medical setting
  • one to two years of customer service experience
  • excellent customer service skills
  • attention to detail and willingness to learn
  • proficient knowledge of medical terminology, ICD-9, and CPT-4 codes
  • strong verbal and written communication skills
  • proficient computer software and database skills
  • ability to work in a fast-paced environment
  • comfortable asking probing questions to patients
  • caring, compassionate, and patient attitude
  • maintain HIPAA compliance
  • multitasking and proactive problem-solving skills

Job Duties

  • Create a positive and professional first impression of the practice
  • schedule appointments and assist with scheduling additional testing directed by the physician
  • ensure all required patient paperwork is compiled for daily appointments
  • collect co-pays and past balances and enter them into the daily batch in Practice Management
  • review and enter patient demographics and clinical information into Practice Management and EHR
  • scan patient’s driver’s license and insurance cards into Ntierprise
  • ensure all required referrals are obtained, scanned, and linked to daily appointments
  • reconcile payment batches daily and submit to Site Manager
  • schedule follow-up procedures and coordinate local ASC cases
  • assist patients with Phreesia registration system
  • travel to other sites within a reasonable geographic region as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location