Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Benefits
competitive pay
401K Plan with match
Medical insurance
Dental Insurance
Vision Insurance
Employee life insurance
Paid Time Off
voluntary benefits
Paid specialized ongoing training
Job Description
OCD and Anxiety Centers is a specialized healthcare facility dedicated to providing compassionate and comprehensive treatment to individuals struggling with obsessive-compulsive disorder (OCD) and anxiety-related conditions. The center prioritizes transforming the lives of those afflicted by severe anxiety, intrusive and distressing thoughts, uncontrollable worry, and debilitating rituals that interfere significantly with daily living. Their clinical approach combines evidence-based therapies with a patient-centered environment to offer hope and meaningful improvement for clients and their families. This organization prides itself on compassionate care, clinical excellence, and a supportive workplace that fosters growth and teamwork among staff members.
As a Front Desk Re... Show More
As a Front Desk Re... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 6 months experience in customer service
- Proficiency in Microsoft Word and Excel
- Ability to perform accurate electronic data entry
- Excellent punctuality and attendance
- Strong organizational skills and attention to detail
- Ability to multitask and problem-solve effectively
- Strong interpersonal and communication skills
- Adaptability to changing environments including exposure to noise
- Physical ability to perform job duties including prolonged sitting, bending, lifting, and walking
Job Qualifications
- High school diploma or equivalent
- 6 months experience in customer service
- Proficient knowledge of computers including Microsoft Word, Excel, and other computer software
- Accurate and efficient electronic data entry
- Must be punctual and maintain excellent attendance
- Organized, detail-oriented, takes initiative, and completes job responsibilities independently
- Multitask, problem-solve, interpersonal skills, and strong written and verbal communication skills
- Thrives in a changing work environment including inside, outside, and loud noise level
- Physical ability to sit at a desk or table for extended periods, bend, lift, and walk
- Experience in medical or behavioral health offices preferred
- Billing and insurance experience preferred
Job Duties
- Able to work Monday - Friday 7:30 am - 4:30 pm
- Greets and checks-in clients, visitors, and vendors
- Verifies client information and collects patient copays
- Incident and customer services management
- Completes client reminder calls
- Manages incoming mail, screens and replies to emails and calls
- Navigates electronic medical record system and manages therapist schedules
- Maintains data spreadsheets
- Assists the team with administrative/clerical duties, development and implementation of processes
- Works independently and cohesively with various departments within the company to ensure growth and client satisfaction
- Learns and practices de-escalation techniques (may occasionally be exposed to high-stress environments)
- Provides a welcoming, safe environment and keeps clients motivated to work through distress and eliminate neutralizing behaviors
- Maintains a safe and clean environment
- Adheres to all company policies and procedures
- Presents self in a professional manner
- Other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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